Infrastructure Engineer

Position summary

The Infrastructure Engineer will work on cross functional teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on. As a Senior Infrastructure Engineer, you may be responsible for technical leadership of platform infrastructure projects supporting dev teams and large-scale systems with a strong focus on automation, organization, and communication. Your work enables application development teams to run effectively in the cloud to deliver users a modern experience. You will be responsible for delivering on client requirements as well as providing long-term oversight and vision to help shape future work. Your strong cross-functional communication skills will complement your technical leadership skills to provide the highest value for government systems.

What you'll do

• Building infrastructure as code and DevOps pipelines and reviewing solutions built by others on the team
• Researching and analyzing technical solutions
• Maintaining and enhancing documentation using various engineering tools
• Managing integrated systems used by the client
• Completing work received from application teams
• Proactively identifying blockers, risks, and issues, proposing solutions or escalating as appropriate
• Researching, selecting, and creating new automation tools or frameworksImplementing automation for a variety of cloud resources
• Designing initial architecture or changes to architecture for a project
• Documenting and communicating architecture, technical solution plans, rollout plans and project updates to stakeholders
• Collaborating with stakeholders to incorporate their feedback
• Identifying stakeholders and obtaining buy-in
• Tracking stakeholders’ technical tasks to keep the project on schedule
• Ensuring any issues or blockers that develop are addressed and resolved
• Identifying gaps and closing them
• Staying ahead of staffing issues, ensuring that hiring through subcontractors is efficient
• Escalating to program manager any concerns raised
• Building client trust by being available as a sounding board for questions or issues
• Performing code and technical reviews
• Facilitating meetings
• Establishing engineering norms and practices and ensuring compliance
• Collaborating with teammates to identify and determine solutions
• Teaching teammates how to manage time, projects and be productive
• Serving in the on call rotation
• Facilitating post-mortems after incidents
• Respond to tickets or routing tickets to the appropriate engineer
• Applying patches and updates to operating systems and libraries

Required skills

• Minimum of 5 years of experience as an Infrastructure Engineer or mix of Software Engineering
• A Bachelor's Degree (in any discipline) or four years of experience in lieu of a degree
• Experience managing different systems (e.g Windows Server, Linux CLI) and automating repetitive tasks
• Experience training and mentoring engineers
• Scripting (Python, Go, Javascript)
• Experience designing CI/CD and other workflow automation spanning multiple systems
• Incident handling and followup (root cause analyses, etc)
• Knowledge of cloud primitives (VPC, ACL, Route Tables, Security Groups, Images)
• Experience running asynchronous jobs, e.g. using services like ECS or Lambda
• Ability to use the command line to achieve practical aims, e.g. navigating the shell; moving and downloading files from external servers; searching and parsing files for information; and running queries
• Advanced ability to contribute and update existing code and/or Infrastructure as Code
• A thoughtful, adaptive, and collaborative mindset/understanding of networks, protocols, and multi-service architectures
• Excellent written and verbal communication skills, technical and otherwise
• An interest in and familiarity with one or more of the following areas: Cloud Infrastructure, cloud architecture, IT service management, Unix/Linux, scripting, networking, or security
• Able to follow and establish, when needed, standard operating procedures