Implementation Planning Team - Implementation QC Manager

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

The Revenue Core Functions team is the backbone of the Revenue team and keeps the entire organization running smoothly. As a member of the Implementation Planning team, you will act as a force multiplier on the implementation side of an already rapidly-scaling startup, enabling a business that is already exceeding growth targets to expand even faster. As Implementation QC manager, you will be responsible for ensuring all startup and conversion plans are in compliance. To accomplish this, you’ll need to be client-focused, flexible, and accommodating while keeping numerous tasks and stakeholders moving forward.

What you get to do every day

• Works directly with prospective clients to ensure plan design features match our product capabilities to increase launch rates
• Research conversion plan documents and identify issues and mitigate risks with product limitations
• Draft and review Benefits Analysis prior to Sales Activitiation Specialist/Plan Sponsor discussion
• Audit Benefit Analysis, plan document and system setup prior to plan launch
• Review systems and plan documents for accuracy
• Research and respond to a high volume of requests for resolution of compliance issues and problems presented by internal sales and onboarding employees in order to assist with closing leads
• Work closely with Sales Activitiation Specialist to ensure accuracy before plan launches.

What you bring to the role

• You have 10+ years of 401(k) experience, particularly around compliance
• QKA preferred
• You are passionate about process; constantly on the lookout for inefficiencies that can be improved
• You are a self-starter and enjoy learning new programs, systems, and tools
• You have meticulous attention to detail - rarely making typos and noticing discrepancies that others would miss
• You have good organizational skills, are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball
• You have a Bachelor’s degree or equivalent experience

Why you will love working at Human Interest

Human Interest is tackling one of our country’s biggest challenges - closing the retirement gap. You’ll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team’s contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.