Implementation Lead (ERP Automation)

Your Mission

As a versatile professional with a passion for technology, you’ll operate at the intersection of business and tech — leading end-to-end implementations of our Native-AI-powered ERP automation products. You’ll help customers reimagine their processes, maximize automation rates, and turn their AI initiatives into measurable success.

If you thrive in a fast-paced environment, take pride in driving results with full ownership, and want your work to have real business impact every single day, this role is made for you.

Key Responsibilities

• Own the implementation journey end-to-end — from understanding client requirements to ensuring smooth delivery, high customer satisfaction, and continuous improvement.
• Translate complexity into clarity — design scalable, tailored solutions that align with customer workflows and business goals.
• Collaborate closely with our engineering team to tackle technical challenges, adapt the system to customers’ unique processes, and ensure successful integration with existing systems.
• Be the client’s trusted partner — anticipate needs, surface insights, and ensure they realise the full potential of blp’s automation.
• Work with sales to design tailored implementation plans aligned with customer needs and drive deep product adoption.
• Feed the product loop — translate feedback into long-term improvements to continuously evolve our platform.

What We’re Really Looking For

The following key attributes ensure success in this role:

• Ownership & Autonomy – You take initiative, move things forward, and deliver results end-to-end.
• Managing Ambiguity – You stay calm and effective when information is incomplete or goals shift.
• Growth Mindset – You learn fast, seek feedback, and use it to raise your game.
• Problem Solving & Critical Thinking – You approach challenges systematically, using logic and evidence to make decisions.
• Customer-First Mentality – You think beyond implementation — you care deeply about business outcomes and user value.

What You Bring

• Bachelor’s or Master’s degree in Business, Finance, Engineering, Computer Science, or a similar field, or equivalent work experience.
• 2+ years of experience in consulting, technical implementation, process automation, or project management.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Proven ability to work cross-functionally and manage multiple stakeholders.
• Strong analytical and communication skills — you can translate business needs into technical action.
• Fluent in German and English, with excellent written and verbal communication skills and confidence working with and presenting to native-speaking clients.
• Experience with ERP environments or cutting-edge AI-driven SaaS solutions is a definite plus.
• Hands-on experience with Procure-to-Pay (P2P) or Order-to-Cash (O2C) process flows is a strong advantage.

Benefits

• High ownership environment – you shape your projects, outcomes, and career path.
• Impact at scale – your work powers automation across global enterprises.
• Cross-functional exposure – work with engineers, data scientists, and business leaders daily.
• Real growth – fast-paced environment, steep learning curve, and structured career progression.
• Employee ownership – be part of a self-financed, independent company with a best-in-class stock option programme.
• Amazing team – become part of a driven and collaborative group of innovators.
• Technology exposure – be at the forefront of emerging technologies and enjoy continuous learning opportunities.
• Visits & offsites – paid visits and stays at our HQ in Zurich, including collaborative team offsites.

Ready to build the future of ERP automation?
Join us — and own your impact.