HR Operations Manager

You'll build and run the core people processes that keep our team supported and growing: how we onboard and offboard, how we manage performance and career growth, and how we recognize great work. You'll also own the implementation of our HRIS (Rippling), making sure it's configured to support the team as we scale.

This is a hands-on execution role — you'll be the one actually running these processes day to day, not just designing them from a distance. You'll use AI tools to optimize and streamline these processes, track outcomes compliantly, and run more efficiently as we scale.

Your Day To Day

• HRIS Implementation. Own the implementation and ongoing configuration of Rippling — job architecture, workflows, and system setup that supports the team as we grow.
• Performance & Career Pathing. Run our performance review and merit/promotion cycles, including calibration. Support and help evolve our career pathing framework so growth expectations are clear at every level.
• Onboarding & Offboarding. Build and run onboarding that gets new hires productive and engaged fast, and offboarding that's clean and professional every time.
• Learning & Development (Employee Recognition). Own our employee recognition programs, and support broader L&D efforts that help managers and employees grow.
• Benefits & Total Rewards. Help to support benefits administration and our annual renewal process with our broker; help ensure our rewards remain competitive, understood, and efficient.
• Immigration & Mobility. Support immigration needs (H-1B and related) in partnership with dedicated outside counsel.

What Success Looks Like

• You're a hands-on executor who thrives running process, not just designing it
• Comfortable using modern HR tools (Rippling or comparable) and AI-powered tools to make people processes faster, more scalable, and more efficient — while keeping compliant tracking and documentation intact
• Credible partnering with managers on performance conversations one day, and configuring an HRIS workflow the next
• Trusted by both employees and managers to handle things fairly and efficiently

What You Bring

• 8+ years of HR/HRBP experience
• Experience building from scratch at a growth-stage company
• Hands-on HRIS implementation experience (Rippling or comparable) — configuring job architecture, workflows, onboarding/offboarding flows
• Experience running performance review, merit, or calibration cycles directly
• Experience supporting or building career pathing frameworks
• Experience building or running employee recognition and/or L&D programs
• Experience using AI-powered tools to optimize, track, and run HR processes more efficiently — with a clear understanding of how to do so compliantly (e.g., data handling, documentation, avoiding bias in AI-assisted decisions

Preferred Experience

• Experience operating in an Enterprise SaaS company
• Multi-entity or international HR experience
• Experience with Pave/Carta or similar benchmarking tools
• Experience supporting benefits administration/broker renewals
• Experience supporting employer-sponsored immigration cases (H-1B or similar)