Guest Billing Specialist (Remote Contract Role)
Job Description
Key Skills Required
Master these to land this role
Want to know if you're a match for this job?
About Kasa
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities—and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
This is a remote contract role based in the Philippines. The position requires overnight hours, generally Tuesday through Saturday, to align with U.S. business hours.
Please note: this role is open to candidates based in the Philippines only. Candidates outside the Philippines will not be considered at this time.
The Role
About the Team
Day in the Life of a Kasa Guest Billing Specialist
Experience
- At least one year of experience in an administrative, night/sales audit, accounts receivable (AR), or billing
- Skills: Proficient in Microsoft Excel and/or Stripe; accounting background preferred but not required
- Excellent attention to detail and strong time-management skills; this role involves multiple ongoing processes that require superior attention to detail
- You’re highly motivated and able to maintain efficiency while working independently
- You’re proactive by nature and can act decisively when needed
- You’re a team player who is committed to uplifting your coworkers and the company
Plus If...
- You’ve worked in the hospitality industry at some point in your career
- You’ve worked for small and large enterprise companies
In One Year, You Will Succeed at Kasa by Having:
- Taken ownership of daily audit and billing resolution processes
- Helped create new billing processes and improve reservation financial accuracy
- Contributed to high guest satisfaction scores related to billing support
- Collaborated with Communications, Reservations, and Portfolio teams to eliminate reservation billing errors and improve financial reporting accuracy
How would you rate this job post?
See what other professionals think about this role.
Similar Opportunities
More Openings at Kasa
Explore Top Companies in this Space
Destsetters
Hospitality Consulting & Concept Dev / Hotel Branding & Strategic Positioning / Real Estate & PropTech Advisory / Luxury Tourism Tech
Sellfire
Enterprise Software / Artificial Intelligence / Business Services / Sales Technology
LoanCrate
Financial Software / Artificial Intelligence / Enterprise Software / Mortgage Technology
Solutus Legal Search
Legal Services / Professional Services / Corporate Recruitment / Financial Services
Kasa (Kasa Living) is a tech-driven hospitality powerhouse engineered to orchestrate massive-scale, flexible accommodation networks and intelligent, frictionless guest-navigation workflows. Operating as the technological "infrastructure layer" for the modern real estate and lodging economy, the company eliminates the operational friction of traditional, legacy hospitality management models—which frequently suffer from heavy on-site staffing overhead, disconnected property-silos, and inefficient property-utilization pipelines—by seamlessly deploying advanced virtual front desk telemetry, contactless keyless access control, and cohesive multi-channel distribution frameworks. Moving beyond rigid traditional hotel operator paradigms, Kasa empowers multi-family real estate owners and institutional property investors to dynamically capitalize on short-term and flexible-stay demands with elite, scalable, and audit-ready asset yields. Under the hood, their sophisticated proprietary operational infrastructure—bolstered by AI-driven guest screening, persistent dynamic pricing algorithms, and deep domain expertise in real estate technology—natively manages multi-region global properties, centralized 24/7 virtual guest operations, and compliance-hardened financial reporting. What sets Kasa apart is its uncompromising dedication to complete lifecycle automation; by bridging the gap between performance-intensive real estate asset demands and accessible, high-velocity digital traveler experiences, the firm enables modern property portfolios to radically accelerate occupancy velocity, eliminate systemic front-desk bottlenecks, and build an unassailable foundation for continuous commercial growth in the modern, AI-transformed property management landscape.
Safety First
- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.