GTM Leader - Strategy and AI Innovation Services

The Role

Servant is seeking a strategic GTM Leader to oversee the revenue and customer growth of our Strategy and AI Innovation Services, maximizing our go-to-market motion. This role reports to the Chief Growth Officer and is not a delivery role. It is a market-facing, door-opening, credibility-lending role for someone who has spent a career sitting across the table from C-suites, agency leadership, and boards — and who can walk into any room, at any level of seniority, and be trusted immediately.

This Leader brings prior strategy consulting expertise and agency-side experience, paired with recognized credentials as an AI transformation expert, across a breadth of customer types and industries. They advise senior executives at target accounts on strategy and AI innovation opportunities, help inform and shape the solutions Servant designs for those engagements, and — critically — serve as a deal source, opening doors that our Growth Advisors then walk through to close and grow the relationship.

Key Responsibilities

Go-to-Market Leadership

• Own and maximize the go-to-market motion for all Strategy and AI Innovation services — identifying where Servant should be showing up, with whom, and why.
• Build and maintain a personal network of senior relationships across target enterprise accounts that generates a durable, repeatable source of qualified opportunity.
• Serve as a deal source: identify, cultivate, and open sales doors that Servant Growth Advisors can then pursue, qualify, and close.
• Represent Servant at the executive level in target markets — conferences, boards, advisory councils, and executive forums — as a recognized voice in strategy and AI innovation.

Senior-Level Advisory

• Advise C-suite and senior leadership at target customers on strategy and AI innovation opportunities, translating ambiguity into a clear point of view and a credible path forward.
• Bring pattern recognition from prior agency and consulting experience across a wide breadth of customer types, industries, and business models.
• Walk customers through a journey that reduces ambiguity, builds conviction, and powers their growth and impact — well before a formal engagement begins.

Solution Shaping

• Inform and shape the solution design for Strategy and AI Innovation engagements based on direct exposure to what customers actually need, in partnership with Servant's delivery and solutioning teams.
• Serve as a bridge between what the market is asking for and what Servant builds — ensuring our offerings stay sharp, relevant, and differentiated.
• Partner closely with Growth Advisors and delivery leadership to ensure a smooth handoff from relationship to proposal to engagement.

Requirements

Experience

• Prior strategy consulting expertise — you've built and advised on strategy inside a top consulting or strategy practice, not just adjacent to one.
• Recognized expertise as an AI transformation leader — you've guided enterprise organizations through real AI adoption and innovation, not just talked about it.
• Significant senior-level experience gained inside an agency or consulting environment — you know how strategy, creative, and technology engagements actually get sold and delivered.
• A breadth of experience working across many different customer types, industries, and organizational structures, not a single vertical.
• A demonstrated track record advising at the most senior levels within enterprise organizations — CEOs, CMOs, CTOs, and boards, not just project sponsors.
• A history of generating and opening new business relationships that others have successfully converted into revenue.

Presence & Approach

• Significant gravitas — the ability to command credibility and trust in any room, from a founder's office to a Fortune 500 boardroom, from the first minute.
• A natural advisor's instinct: comfortable with ambiguity, able to bring structure and clarity to a customer's growth and innovation questions before a formal scope exists.
• A collaborative, team-oriented mindset — this role wins by opening doors for others and shaping solutions alongside delivery teams, not by working alone.
• Genuine alignment with Servant's Core Values, and the ability to embody them in how you show up with customers and colleagues alike.

Travel & Working Rhythm

This role carries a travel commitment of approximately 33% — time spent in front of senior stakeholders at target and prospective accounts, at industry events, and in-market building the relationships that fuel Servant's Strategy and AI Innovation pipeline. The remainder of the time is spent shaping solutions with Servant's teams, prepping for the next room, and staying sharp on where strategy and AI are heading.

At Servant, we believe in the power of diversity and inclusion. We are an equal opportunity employer and encourage individuals from all backgrounds to apply.