Global Deal Desk Associate
Job Description
Key Skills Required
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The impact you will have:
Own live submissions from intake to upload: submission calendars, clarification windows, and Q&A deadlines across a dozen concurrent bids, plus portal mechanics and formatting, so nothing is lost to a cutoff. Use AI-configured intake and tracking workflows to keep every deadline visible.
Own procurement portal administration: registration, credentials, two-factor, and renewals across a large estate of buyer portals and framework registrations, held as a live registry.
Route and unblock the experts: work out which claims need verification, route each to the true owner across Product, Security, Legal, Infrastructure, and Finance, keep a live AI-supported view of who owes what by when, and get contractual, security, and data-residency flags to Legal and GRC while something can still be done about them.
Protect claim accuracy: give everything a second read before it leaves, validate product, security, and compliance claims against canonical internal sources, hold the entity and certification distinctions across TRM's US, UK, EU, and federal entities, and flag content that is stale, contradictory, or unverifiable rather than approximating it.
Build the intake process and the library: produce supporting documentation (sole-source justifications, attestation letters, COI requests, reps and certs, vendor onboarding packets), and use AI to curate a reusable answer library so the same question is never researched twice.
What we're looking for:
You have owned complex written deliverables against hard external deadlines, from bid or tender operations, deal desk, sales operations, procurement, or GRC.
Detail at a level most people find excessive; you notice when a figure in paragraph 40 contradicts a figure in paragraph 4, and you fix it.
You can hold a dozen concurrent workstreams with different owners, formats, and deadlines without dropping one.
The credibility to get a busy engineer or lawyer to give you a clear answer, and to still get one the next time you ask.
Genuinely AI-fluent: you build or configure intake, routing, and QA workflows with these tools, and you know which parts of the work a model should never own.
Comfort with strong Excel and Word, whatever a buyer's portal puts in front of you, and AI-assisted drafting and review.
Nice to have: exposure to blockchain analytics, financial crime compliance, AML/CFT, or fintech; familiarity with SOC 2, ISO 27001/27701, Cyber Essentials Plus, FedRAMP, DORA, or GDPR; public-sector procurement frameworks (G-Cloud, SAM.gov, EU tender portals); and working knowledge of Notion, Asana, Slack, and Salesforce.
About the Team:
The Global Deal Desk is where TRM's product claims meet external scrutiny, and the accuracy of these documents is what central banks, federal agencies, and global financial institutions rely on when they decide whether to buy.
Small, high-leverage, detail-obsessed team building the function now; this seat complements the Capture and Proposals Associate.
The work is intellectually demanding: holding entity and certification distinctions correctly under deadline is hard, and it is where a careful operator stands out.
Team Operating Rhythms:
Distributed, not distant. Global and remote; bids open and close on European and US hours, so the working day is set by live submissions rather than one office.
No on-call rotation, no pager, and no weekend expectation; submission weeks have peaks and those are managed inside the week.
Communication is async-first via Slack and Notion, with sync coordination around live bids.
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
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TRM Labs
View Company ProfileTRM Labs is a premier, enterprise-grade blockchain intelligence platform engineered to orchestrate massive-scale risk management and financial crime prevention across the global crypto ecosystem. Operating as a high-velocity digital risk ecosystem, the company eliminates the operational friction of complex on-chain monitoring by seamlessly unifying cross-chain transaction data with advanced behavioral forensics. Moving beyond the limitations of legacy compliance tools, TRM Labs provides an all-in-one suite for automated anti-money laundering (AML), entity-level risk screening, and deep-dive forensic investigations. Under the hood, their highly scalable proprietary architecture utilizes machine learning to map thousands of complex blockchain entities in real-time, instantly surfacing high-risk exposures and illicit activities across over 100 distinct chains. What sets TRM Labs apart is its uncompromising dedication to frictionless compliance and investigative speed; by bridging the gap between vast blockchain datasets and actionable regulatory insights, the platform empowers financial institutions, government agencies, and crypto businesses to dramatically accelerate their security postures and maintain absolute regulatory integrity.
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