Fraud Investigator - Banking & Cash Fraud

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $125 billion in assets under administration.

At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Banking & Cash Fraud. You will be the backend detective protecting our platform, tracking illicit fiat money movement, and ensuring our cash products (like our Cash account, cheques, EFTs, Interac e-Transfers, and wires) remain secure.

This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs.

What you will do:

• Investigate & Trace: Dive into the weeds of suspected deposit fraud, fraudulent EFTs, wire fraud, Interac e-Transfer interceptions, reviewing cheque deposits and money mule networks. You will analyze internal ledgers, funding histories, and transaction data to trace fiat funds and uncover illicit money movement.

• Secure & Mitigate: Take immediate, decisive action to lock down high-risk accounts and halt suspicious outgoing transfers. You will work behind the scenes to partner with external financial institutions to recall stolen funds, reverse fraudulent EFTs, and file bank-to-bank indemnities.

• Empower the Frontline: You will conduct deep-dive investigations, write clear, conclusive case notes, and provide our client-facing (CX) teams with exactly what they need to communicate to the client: handling the complex financial puzzle so they can handle the relationship. You will also be expected to directly interact with clients to resolve any fraud issues when needed.

• Manage the Queue: Act as a master multi-tasker, managing multiple complex banking investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs).

• Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new banking scam typologies (e.g., synthetic identity rings, cheque kiting, first-party/friendly fraud), and help the team build better automated defenses.

Who you are:

• The Financial Detective: You have incredibly high attention to detail. You love following the money, analyzing deposit patterns, identifying risky funding behaviors, and solving complex fiat puzzles.

• Calm & Decisive: You are resourceful, persistent, and thrive in a fast-paced environment where quick backend decisions are required to freeze assets before they leave the Wealthsimple ecosystem.

• A Clear Synthesizer: You don’t just solve the case; you document it flawlessly. You know how to take a messy, complex financial investigation and distill it into a clear, actionable summary for internal teams or external banking partners.

The Requirements:

• Experience: Minimum 1 year of direct, backend fraud investigations experience, with specific exposure to retail banking fraud, fiat cash movement (EFT/ACH, wires, Interac e-Transfers), or deposit fraud.

• Banking Typologies: Hands-on experience investigating money mules, first-party/friendly fraud, cheque fraud, and synthetic identities (with a foundational understanding of how account takeovers can tie into these events).

• Industry Knowledge: Demonstrated understanding of Canadian clearing systems and rules (e.g., how EFT regulations, Interac guidelines, and bank indemnities dictate fund recovery).

• Analytical Chops: The ability to collect, organize, and analyze financial ledgers, transaction metadata, and banking details with precision to spot interconnected fraud rings.

• Communication: Exceptional written communication skills for case documentation, drafting clear summaries, and cross-functional handoffs.

• Fintech Curiosity: A genuine, active interest in the evolving landscape of digital banking, faster payments, and how traditional fraud intersects with modern fintech.

Nice to Haves:

• Certifications: Completed courses or professional designations in fraud examination or financial crime (e.g., Certified Fraud Examiner (CFE) or CAMS).