Forward Deployed Engineer (FDE) - Cloudflare Expert

Job Summary

As a Forward Deployed Engineer (FDE), you will be a dedicated Cloudflare expert directly embedded within the team of one of our most strategic and fast-paced customers.

You will serve as the primary technical resource, architecting complex multi-stage migrations and providing the hands-on configuration necessary to drive the success of unique web infrastructure requirements. We are looking for a proactive, high-trust partner who thrives in agile environments, acts as a bridge to internal product teams, and possesses a deep passion for the future of AI-driven security.

Responsibilities

• Customer Engagement & Technical Leadership: Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations that support their business goals and drive success with Cloudflare’s solutions in particular Cloudflare’s worker and workers AI platforms.

• Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments. Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with the support and product teams.

• Architect Application Security: Design and configure comprehensive, tailored solutions with a focus on Application Security, utilizing Cloudflare Workers to optimize and direct global traffic and Network Security.

• Master Infrastructure as Code: Support the account team by navigating and managing complex configurations heavily reliant on Terraform to ensure seamless operational stability.

• Act as a Strategic Liaison: Serve as a high-speed conduit between the customer and internal Cloudflare teams (Product, Support, Engineering), effectively advocating for customer needs and influencing product roadmaps.

• Navigate Modern Communication: Manage complex, fast-moving technical discussions primarily through Slack, acting as a guide for the customer even when formal calls are difficult to schedule.

• Drive AI Innovation: Leverage your deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with the customer’s AI-focused culture and future technological goals.

• Provide Long-Term Guidance: Stay with the account post-migration as a trusted advisor to identify future strategic initiatives, including a transition into Network Security and SASE architectures.

Qualifications and Job Requirements

• 10+ years of experience in technical consulting, solutions architecture, customer engineering, or a similar client-facing technical role.

• Strong expertise with Cloudflare, including Application Security, Workers, Workers AI, or comparable web security platforms.

• Hands-on experience with Terraform and Infrastructure as Code (IaC).

• Solid understanding of networking, web infrastructure, cybersecurity, and Zero Trust/SASE principles.

• Experience designing and implementing enterprise-scale cloud or security solutions.

• Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• Experience working directly with enterprise customers in fast-paced, highly collaborative environments.

• Strong interest in AI technologies and familiarity with AI/LLM concepts.

• Advanced English communication skills.

Nice to have

• Experience with Network Security or SASE implementations.

• Scripting or programming experience for automation (e.g., Python, Go, JavaScript, or Bash).

• Experience with Cloudflare Workers AI or other AI-powered cloud platforms.

• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.

• Experience working within consulting, professional services, or digital transformation organizations.

• Background supporting large-scale enterprise migrations or modernization initiatives.

What We Offer

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You’ll Like Working Here

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.