Field Ops Specialist (Hardware Technician) - Australia

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break—no quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry.

People join Halter to do meaningful work. By joining us, you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-thinks, out-works, and out-cares. We’re committed to delivering real change in the world—this isn’t easy, and in truth, we love that it’s hard.

About the Role

We’re looking for a motivated, hands-on Field Ops Specialist to join our team as one of our first hardware technicians on the ground in Australia. This is a rare opportunity to be part of something genuinely new.

You’ll be responsible for building an efficient operational system from the ground up, getting out onto farms, and ensuring our hardware infrastructure runs without a hitch. One moment you’re diagnosing a technical issue in the field, the next you’re delivering collars to a new producer. You’ll be the go-to person on the ground, the kind of person who takes ownership and gets things done.

You’ll work closely with dedicated teams in Australia and at Halter’s Auckland HQ. You’ll play a key role in making sure our pioneering producers in the region get an unmatched experience from day one.

What Your Day Could Look Like

• Infrastructure maintenance: Oversee the upkeep and repair of Halter’s on-farm infrastructure to keep operations running smoothly.

• Hardware diagnosis: Diagnose issues with our hardware and feed that information back to the right team quickly.

• Deployment support: Get out onto farms to help deploy Halter. Troubleshoot issues, support installations, and ensure things go well.

• Field insights: Feed your learnings back clearly to our product and engineering teams, so we’re always building what matters most for Australian cattle producers.

• On-call: Be part of our global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.

• Data analysis: Collect, interpret, and analyze data from our hardware to optimize processes and improve operational efficiency. Spot issues before they become problems.

• Maintenance system: Help build and manage a maintenance system tailored to the Australian market.

• Collaboration: Work closely across Halter’s teams to stay aligned and drive strong customer outcomes.

• Travel: With producers spread across Australia, you’ll be on the road regularly. Expect 3 to 4 days a week and some nights away from home.

• Whatever else it takes: You’ll do what needs doing to make Halter continue to succeed in Australia.

Who Are We Looking For

• Hands-on experience: Practical experience with tools, electrical work, construction, networking, or equipment fitting is a must.

• Go-getter attitude: You’re proactive, take ownership, and aren’t afraid to figure things out on the go.

• Strong communicator: You can translate what you’re seeing in the field into clear, actionable feedback for a remote product and engineering team.

• Time management: You manage your own time well and get tasks done on schedule without someone looking over your shoulder.

• Team player: You work well with people across different locations and time zones.

• Comfortable with ambiguity: This is early-stage market entry. Things will be imperfect. You’ll thrive on that rather than be frustrated by it.

• Commitment to excellence: You take pride in delivering the best possible service and ensuring Halter’s infrastructure is always at its best.

• Willingness to travel: You’re up for regular and sometimes spontaneous travel across the region.