Enterprise Field Engineer

Core Responsibilities

The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help validate technology fit, architect and demonstrate new use cases, and support deployment and operationalization as adoption expands. They also enable our partner ecosystem, ensuring solution integrity, and elevate the Cognite experience through feedback loops to Product and Customer Enablement.

Key Responsibilities

Client Engagement and Solution Development

• Act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps to secure their willingness and confidence to scale and expand their use of Cognite Data Fusion®.
• Collaborate closely with Account Managers and Sales teams to identify and prioritize client opportunities that drive mutual business value.

Client Education and Technical Representation

• Educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization.
• Develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers.
• Represent Cognite in client meetings, workshops, and technical briefings to build client confidence using your technical expertise.

Internal Collaboration and Product Alignment

• Act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements.
• Ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy.
• Provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning.

Sales and Field Engineering Enablement

• Partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development.
• Serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization.
• Organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives.

Technical Leadership and Best Practices

• Develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions.
• Mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development.
• Share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands.