Director, Talent

Carrot is seeking a Director, Talent to design, scale, and execute high-impact, business-aligned talent programs across the employee lifecycle. Reporting directly to the SVP, People, you will serve as a key operational and strategic leader—owning Performance Architecture, Talent Planning & Succession, Strategic Program Management, Talent Team & Manager Enablement, and Talent Bench Building.

As a multi-disciplinary strategic people leader who seamlessly bridges executive vision with flawless execution, you bring deep expertise spanning at least two of three core domains: Talent Acquisition, HR Business Partnering (HRBP), and Talent Management.

In this role, you will elevate organizational performance, build critical talent benches, create playbooks, leverage cutting-edge AI tools to optimize talent workflows, and ensure our talent programs directly accelerate Carrot’s business growth in a distributed environment.

Key Responsibilities

Strategic Program Management & Enablement

• Team Enablement: In close partnership with People Leadership, lead key enablement programs for Talent Teams and People Managers to ensure seamless execution of all core talent practices.
• Change Management: Craft clear, high-impact rollouts and change-management toolkits to drive program adoption across the company.
• Targeted Leadership Programs: Oversee high-touch manager connection touchpoints, including the Manager Accelerator (Foundations, Core, Strategic tracks) and Monthly Manager Forums, focusing on practical capability building and alignment.
• AI & Tech Innovation: Identify and integrate AI-driven solutions across talent programs to drive operational efficiency and modernization.

High-Caliber Talent Programs & Performance Architecture

• Succession Planning & Talent Bench: Build and execute frameworks for critical role succession, high-potential (HiPo) identification, and internal mobility. Support the strategy to build an always-on talent bench by leveraging executive and employee networks, ensuring Carrot can hire top performers instantly as business needs arise.
• Calibrations & Performance Management: Design, scale, and facilitate end-to-end AI-enabled performance review cycles, goal-setting frameworks (e.g., OKRs/KPIs), and executive talent calibration processes to ensure consistency, rigor, and meritocracy.
• Talent Data & Planning: Translating talent data and retention trends into targeted, executive-level action plans.

Network & Strategic TA Collaboration

• Talent Bar & Pipeline Strategy: Partner strategically with People Leadership & Talent Acquisition to share talent market intelligence, align on future workforce needs, and maintain executive and critical talent pipelines without managing day-to-day recruiting operations.
• Network-Leveraged Sourcing: Enable business leaders to tap into their professional networks effectively to continuously feed Carrot's talent bench with top-tier talent.

Experience

• Experience: 8-10+ years of progressive HR/Talent leadership experience, with an emphasis on talent program management. Domain experience spanning at least 2 of 3 core pillars: Talent Acquisition, HR Business Partnering (HRBP), and Talent Management.
• Program & Operational Excellence: Exceptional program management and communications skills with a track record of driving complex, company-wide talent initiatives from strategy through rollout.
• Data-Driven & Strategic: Skilled in analyzing performance ratings, turnover, and engagement metrics to deliver actionable recommendations to C-suite and VP leaders.
• AI Literacy & Adoption: Familiarity with leveraging AI tools, automation, or talent tech platforms to streamline HR operations, analyze data, and enhance program effectiveness.