Director, Client Sales

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

What You'll Do:

• Own retention and expansion of a defined book of recently won pharmaceutical accounts, building the strategic account plans that turn new, emerging clients into multi-year partners.
• Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
• Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
• Identify and cultivate expansion opportunities within existing accounts — additional brands, new indications, incremental budget.
• Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
• Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.
• Mentor Account Executives across all BD pharma accounts

What We Need:

• 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
• Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
• An existing network of agency and/or pharmaceutical brand contacts you can bring into the role.
• Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.

What You'll Need to Succeed:

• An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed.
• Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them.
• A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
• Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
• A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.

Reporting & Structure:

This role sits within the Business Development farming structure and reports through the Client Sales leadership team. Compensation reflects a farming-economics model, weighted toward renewal rate, retention, and in-account growth rather than net-new logo acquisition.