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Netomi
Data Science & Analytics Just now

Data Engineer

Netomi
IndiaIndia
Full-time
Not Disclosed
Mid-Level

Job Description

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Data PipelineBig DataApache Airflow

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Netomi is seeking a highly analytical and detail-oriented candidate to join the Analytics team in Gurugram. As part of the team, you will work with data science, product, engineering, and customer success teams to drive complex data and trend analyses to propose ways to improve and, thereby contributing to improve the experience. You will also be responsible for benchmarking and measuring the performance of various product operations projects, building and publishing detailed scorecards and reports, identifying and driving new opportunities based on customer and business data.

Responsibilities:

  • Architect and implement scalable, secure, and reliable data pipelines using modern data platforms (e.g., Spark, Databricks, Airflow, Snowflake, etc.).
  • Develop ETL/ELT processes to ingest data from various structured and unstructured sources.
  • Perform Exploratory Data Analysis (EDA) to uncover trends, validate data integrity, and derive insights that inform data product development and business decisions.
  • Collaborate closely with data scientists, analysts, and software engineers to design data models that support high-quality analytics and real-time insights.
  • Write clean, maintainable code with comprehensive unit and integration tests to ensure reliability and stability in Python.
  • Thrive in an agile, collaborative environment and take ownership of end-to-end feature delivery.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 4+ years of hands-on experience in data engineering or backend software development roles.
  • Solid understanding of Relational Databases (RDS, MySQL, PostgreSQL).
  • Experience with Apache Kafka or RabbitMQ for building asynchronous, decoupled systems.
  • Proficiency with Python, SQL, and at least one data pipeline orchestration tool (e.g., Apache Airflow, Luigi, Prefect).
  • Strong experience with cloud-based data platforms (e.g., AWS Redshift, GCP BigQuery, Snowflake, Databricks).
  • Deep understanding of data modeling, data warehousing, and distributed systems.

Additional Skills:

  • Familiarity with DevOps practices (CI/CD, infrastructure as code, containerization with Docker/Kubernetes).
  • Exposure to AI/ML-integrated solutions or interest in working alongside data science teams.
  • Knowledge of data security and privacy regulations (e.g., GDPR, HIPAA).
  • Familiarity with prompt engineering and how LLM-based systems interact with data.

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Netomi is an artificial intelligence-powered customer service platform designed to revolutionize the way companies interact with their customers. By leveraging cutting-edge AI technology, Netomi enables businesses to provide personalized, efficient, and 24/7 customer support. The platform uses machine learning algorithms to analyze customer inquiries and respond to them in a highly personalized and human-like manner. This approach not only enhances customer satisfaction but also reduces the workload of human customer support agents, allowing them to focus on more complex and high-value tasks. With its innovative approach to customer service, Netomi is helping companies to build stronger relationships with their customers, improve their brand reputation, and drive long-term growth. The company's AI-powered chatbots can be easily integrated into various channels, including messaging platforms, websites, and mobile apps, making it a versatile solution for businesses of all sizes. Netomi's commitment to delivering exceptional customer experiences has earned it a reputation as a leader in the customer service technology industry.

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