Job Description
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We are looking for an Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.
Responsibilities
Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
Integrate external and internal APIs, including authentication, data mapping, and error handling.
Implement unit tests, debug issues, and ensure reliability of agent workflows.
Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.
Optimize agents for performance, cost, and fault tolerance.
Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
Requirement
4–7 years of experience as a Software Development Engineer or similar role.
Strong understanding of prompt engineering and LLM behavior.
Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
Solid experience in unit testing, debugging, and troubleshooting.
Knowledge of resilient system design patterns and non-happy path handling.
Nice to Have
Experience with no-code/low-code automation platforms.
Exposure to agentic AI, conversational AI, or workflow orchestration systems.
Familiarity with observability and monitoring in production systems.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
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Netomi
View Company ProfileNetomi is an artificial intelligence-powered customer service platform designed to revolutionize the way companies interact with their customers. By leveraging cutting-edge AI technology, Netomi enables businesses to provide personalized, efficient, and 24/7 customer support. The platform uses machine learning algorithms to analyze customer inquiries and respond to them in a highly personalized and human-like manner. This approach not only enhances customer satisfaction but also reduces the workload of human customer support agents, allowing them to focus on more complex and high-value tasks. With its innovative approach to customer service, Netomi is helping companies to build stronger relationships with their customers, improve their brand reputation, and drive long-term growth. The company's AI-powered chatbots can be easily integrated into various channels, including messaging platforms, websites, and mobile apps, making it a versatile solution for businesses of all sizes. Netomi's commitment to delivering exceptional customer experiences has earned it a reputation as a leader in the customer service technology industry.
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