Credentialing Coordinator

We're Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.

We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.

WHAT YOU WILL ACHIEVE IN THIS ROLE:

As the key accountability layer in our technology-enabled credentialing model, you will be the guardian of the integrity of our national imaging network. Reporting to the Provider Network Director, you’ll oversee CAQH administration, sanctions monitoring, and delegated oversight. While our automated tools handle the heavy lifting of data pulls, you are the human intelligence that ensures proper review, documentation, and escalation. You’ll help leadership make informed decisions by maintaining a gold standard audit trail in a fast-paced, high-growth environment.

As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:

• Network Integrity: Managing the end-to-end provider enrollment process, ensuring every clinician in our network is fully vetted and ready to treat patients.

• CAQH Mastery: Serving as our primary power user for CAQH ProView, managing profile pulls, re-attestations, and troubleshooting technical enrollment hurdles.

• Compliance Vigilance: Investigating sanctions alerts and NPDB queries, ensuring that any adverse findings are documented and escalated with precision.

• Delegated Oversight: Partnering with our largest provider groups to audit their credentialing standards and maintain accurate, up-to-date rosters.

• Lifecycle Management: Owning the re-credentialing calendar to ensure no provider's compliance lapses, working closely with our Account Management team to resolve bottlenecks.

• Audit Readiness: Keeping our documentation boardroom ready at all times, ensuring licenses, COIs, and accreditations are organized and up to date.

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Credentialing Expertise: You have a solid foundation in healthcare credentialing, provider enrollment, or managed care operations.

• Platform Knowledge: You’re a pro with CAQH ProView and understand the nuances of NPDB query processes.

• Precision & Detail: You have a compliance mindset and a high bar for accuracy—you’re the person who catches the expiration date that everyone else missed.

• Problem-Solving Skills: You are comfortable investigating discrepancies and can work independently to resolve ambiguous provider files.

• Tech-Fluency: You are proficient in Google Workspace (especially Sheets) and are comfortable working in a technology-first startup environment.

• Certification (Bonus): CPCS or CPMSM certification is a plus, as is experience with CAQH SanctionsTrack™.

• Niche Experience (Bonus): Background in radiology, imaging, or high-growth outpatient provider networks.

A VIEW ON OUR CULTURE

We're building something that matters. Every scan we speed up is a real person waiting on an answer, and that urgency runs through everything we do. We move fast, we own outcomes, and take pride in our output. If you like ambiguity, working with ambitious people, and want your work to visibly move the needle, you'll feel at home here.

WHAT WE OFFER

• Salary range of $85,000 - $95,000 + Bonus

• Equity

• Flexible remote or hybrid work options

• Dedicated personal development budget

• Medical, vision, and dental coverage

• 28+ days of paid time off across PTO and wellbeing days, so you can show up at your best

• Paid parental leave

• 401k retirement plan

• All the equipment you need to do your best work

• Inclusive, people-first policies designed by our team, for our team