Collaborative Care Clinician I

Job Summary:

The Collaborative Care Clinician I is an associate-level licensed behavioral health clinician reporting to the Clinical Excellence Manager. This role provides evidence-based interventions via the Collaborative Care Model to individuals (pediatric and/or adult populations) experiencing mild to moderate symptoms and utilizes evidence-based therapeutic interventions to promote symptom reduction and optimal patient outcomes.

Responsibilities:

• Provides care to patients, based on needs of assigned Care Pod, customizing treatment plan to individual patient needs
• Supports and closely coordinates behavioral health care with the patient’s primary care provider and (when appropriate) other service providers
• Screens patients for common behavioral health and substance use disorders using PHQ9, GAD7, Columbia Suicide Risk Assessment, or other tools as required
• Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of reduction in symptoms
• Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
• Tracks patient follow-up and clinical outcomes using a registry, records encounters in the registry and uses the system to identify and re-engage patients
• Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients
• Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
• Documents patient progress and treatment recommendations in Salesforce and the electronic health record so they can be easily shared with primary care providers, the psychiatric consultant, and other treating providers
• Completes relapse prevention plan with patients who are in remission
• Educates patients about behavioral health/substance use disorders and treatment options
• Establishes mutually agreeable care management plan with the care team and patient/family
• Participates in regularly scheduled caseload consultations with psychiatric consultants
• Participates in regularly scheduled supervision sessions with clinical supervisor
• Identifies social determinant barriers and works alongside the Care Navigation Partner to assist in providing access to the correct level of internal or external care

Required Education, Licensure, Experience and Internet:

• Master’s Degree in Social Work, Counseling, or related field from an accredited program
• Licensed to practice in the state of Massachusetts as a clinician (LCSW, LICSW or equivalent)
• Minimum 1-5 years experience as a licensed professional
• A secure, high-speed internet connection capable of supporting video conferencing and cloud-based systems
• Proficient in medical interpretation and documentation in English and Spanish that meet industry standards

Highly Preferred Experience and Skills:

• Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation)
• Expertise in handling higher-acuity patients/situations
• Technical proficiency in a variety of platforms including EHRs, ability to quickly learn new technology
• Knowledge of/experience with behavioral health screening tools (PHQ9, GAD7, CSSRS, etc)