Certified Medical Assistant / LPN / LVN (Virtual Care Professional) - Remote
Job Description
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We are seeking qualified Certified Medical Assistants (or LPNs/LVNs) to join our growing virtual care team at 1bios as Care Professionals. In this fully remote role, you will work directly with patients to help manage chronic conditions and improve health outcomes—all from home, with a consistent schedule and no in-person clinical responsibilities.
About the Role
1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care management technologies and solutions. Our Care Pros work under 1bios client physician and/or nurse general supervision and utilize the 1bios platform to deliver virtual care.
In this position, you will act as a virtual care coach helping people with chronic conditions. Care Coaches help onboard patients, deliver RPM and/or CCM programs, review and triage remote monitoring alerts, collaborate with an extended care team, coordinate care, follow and update patient care plans, and support patients in achieving their health goals.
Important Note on Daily Volume:
You should expect to spend most of your day on the phone and computer, including making approximately 30–70 outbound calls per day. This role is best suited for candidates who are highly comfortable in a fast-paced, high-volume, phone-based outreach environment.
We are looking for candidates who are available to begin within approximately 2 weeks of accepting an offer. This role is structured as a 1099 independent contractor position.
Primary Duties and Responsibilities:
Manage a panel of patients (up to 225), providing monthly care and support via phone and electronic communication under physician supervision.
Perform structured health assessments and follow patient care plans to support patient care, while recording all interactions electronically (entering notes, setting reminder follow-ups).
Create electronic alert escalations and notify physicians or nurses based on pre-established clinical rules regarding changes in patient status.
Qualifications & Requirements:
Bilingual (English and Korean)
Must legally reside and work within the United States.
Certified Medical Assistant / LPN / LVN credentials required.
Highly skilled in using computers, software, and remote technology.
Strong verbal, phone, written, and electronic communication skills.
Ability to work remotely and independently outside of a traditional office environment.
Must have a dedicated workspace free of outside noise with strict privacy to protect patient confidentiality.
Enthusiastic, eager to learn, and driven by a desire to help others.
Experience with Remote Patient Monitoring (RPM) or Chronic Care Management (CCM) is preferred but not required.
Benefits:
Fully remote work-from-home flexibility
Opportunities for professional advancement
Paid training
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1bios
View Company Profile1bios (operating at 1bioshealth.com) is a software and services platform engineered for independent practices. Founded in 2014 by Andy Scott and headquartered in Truckee, California, 1bios delivers turnkey RPM, CCM & PCM programs with integrated tech, care teams, and billing support. Under the hood, 1bios leverages AI-powered technology to make it easy for group practices and care teams to deliver Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other services. This allows independent practices to boost revenue, improve outcomes, and ensure compliance. Backed by $93.5B in total funding.
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