C&E Consultant Assistant

OVERVIEW:

The C&E Consultant Assistant will be responsible for assisting with employee communication projects for EPIC’s national Communication and Engagement (C&E) practice. The C&E Consultant Assistant will develop and deliver communication strategies and multi-channel campaigns to support employee engagement objectives. This is a consultative position that has a direct impact on the success of EPIC’s Employee Benefits practice and its goals to build and retain client relationships.

This is a 3-month temporary position, we estimate approximately 20-30 hours per week.

LOCATION:

Remote (U.S. based)

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

• Serve as a consultant for employee-facing benefits communications, from strategy development to delivery, including internal collaboration with C&E colleagues and EPIC account teams on content development, graphic design and project management
• Create compelling employee benefits communications that are easily understood and delivered across a multitude of channels (for example: digital, and print) to maximize employee engagement and to facilitate required action
• Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides great user experiences
• Establish priorities, manage multiple projects and create workflows to ensure all projects are delivered with quality and accuracy

WHAT YOU’LL BRING:

• Extremely organized, self-starter and natural storyteller with the ability to translate complex ideas into easily digestible content
• Project management mindset that likes to keep things structured and on task
• Ability to communicate effectively in written and oral communications
• Ability to handle multiple client priorities with strong attention to detail while seamlessly able to switch between projects and clients
• Ability to work under pressure and under deadlines with limited timeframes
• Flexible, strategic, collaborative and creative problem-solving skills
• Effective time management and enjoys the challenge and satisfaction of meeting deadlines
• Experience in creative writing and producing compelling content, benefits content a plus
• Advanced knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word and Microsoft Teams)
• Advanced knowledge of Adobe Acrobat
• Ability to work effectively and efficiently with and without direct oversight
• Able to pivot between priorities, projects and supporting internal team members during a fast-paced OE season

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree or higher in Communications or equivalent experience
• Employee benefits or healthcare industry experience a plus
• Client management experience
• 5-8 years combined benefit and communications experience