Case Manager at Finch Legal

About Finch: Finch is building infrastructure to make justice radically more accessible, automating administrative work and prioritizing clients, starting with personal injury. In just over a year, they’ve grown 10x, raised a $20M Series A, and partnered with top personal injury firms nationwide. Finch combines expert operators with purpose-built AI to handle pre-litigation tasks, from intake and claim opening to medical records, lien management, and demands.

Backed by Sequoia, Redpoint, and founders/CEOs of companies like DoorDash, Ironclad, and Digits, Finch is redefining how law serves everyday Americans.

This Role: Case Managers ensure cases progress efficiently and comprehensively. Responsibilities include:

• Opening insurance claims and managing communication with carriers
• Requesting, tracking, and following up on medical records and police reports
• Monitoring lien and subrogation issues for timely resolution
• Collaborating with lead paralegals to prepare cases for demand drafting
• Identifying and resolving operational bottlenecks

This role requires availability during Pacific Time (PT) business hours. While remote work from other time zones is allowed, candidates must adhere to the PT schedule.

Your Team: Legal Operations Finch’s Legal Operations team delivers exceptional outcomes for law firm partners and their clients with precision, speed, and care. They are building a team of top-tier legal operators, leveraging next-generation technology to serve more clients with humanity.

You Might Be a Fit if You:

• Have 2+ years of experience in personal injury (PI) law, legal operations, case management, or claims handling
• Are process-driven and detail-oriented
• Communicate effectively with both clients and attorneys
• Thrive in fast-paced, high-volume environments
• Are bilingual in Spanish/English (preferred, not required)
• Can work during Pacific Time hours