Business Intelligence & Operations Analyst

How will you make an impact?

• Be the main operational partner to the Sales teams across the globe

• Analyze local processes and develop solutions and processes that fit multiple countries’ needs

• Help drive implementation of global projects in coordination with local structures

• Be a guardian of quality and consistency in our systems

• Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas

• Query datasets from different sources, turn data into information and information into insight

• Design, implement & maintain metrics, dashboards, and reports

• Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’

• Make sure that our data is clean, and the processes are aligned

What will help you thrive?

• 2–6 years of experience in consulting, BI, analytics, operations, or business development

• Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus

• Educational background in STEM or business-related fields

• Strong analytical thinking and ability to translate data into actionable decisions

• A track record of delivering projects end-to-end — from problem definition to implementation

• Comfortable collaborating across teams and working with multiple stakeholders

• Clear and concise communication skills, both written and verbal

• Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar

• Confident working with data — analyzing large datasets to spot trends, issues, and opportunities

• Basic working knowledge of SQL or similar tools to extract and manipulate data