Business Analyst (Health Insurance Domain) - Canada
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Job Description
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What You Will Do:
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Plan and design simple to semi-complex business processes and system modifications
- Make recommendations to improve and support business activities
- Gather business requirements through techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
- Develop business requirements documents/user stories to support the required modifications
- May plan, allocate, and monitor work of other business analysts
- Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
- Assist in providing time estimates for project-related tasks
- Aid in updating process and procedural documentation
- Develop a basic understanding of the technical development cycle of mobile applications or web portals
- Support QA, UAT, and Release phases of the project via defect analysis, change maintenance, etc.
- Any other task that may be assigned
What We Need:
- Minimum 5 years of experience as a Business Analyst
- A degree in Business, IT, or any relevant field
- Previous experience working in the health insurance industry is required (insurtech experience is preferred)
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
- Business analysis skills including facilitation, process documentation, requirements gathering, and user acceptance testing
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
- Experience in an Agile and/or Scrum environment is a must
- Basic knowledge in generating process documentation and documenting system functionality, data integration, and workflow
- Excellent written and verbal communication skills in English
- Technical writing skills are a plus
- Must be based in Canada
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CoverGo
View Company ProfileCoverGo (operating at covergo.com) is a leading global AI, no-code insurance platform for health, life, and P&C, enabling insurers to transform digitally. Founded in 2016 by Tomas Holub and headquartered in Sunnyvale, CA, CoverGo automates workflows across distribution, policy servicing, and claims. Under the hood, the platform leverages AI technology to streamline insurance processes. This allows insurers to improve efficiency and customer experience. Backed by $17.9M in funding.
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