Business Analyst (AI & Healthcare Transformation)

About 3Pillar

3Pillar is an AI transformation partner dedicated to helping enterprises build AI-native products and intelligent agents that will shape the future of business. With a global presence across North America, Europe, Latin America, and Asia, we collaborate with leading companies in financial services, healthcare, media, and technology to accelerate their modernization and competitive edge. Our HelixAI platform and Helix Pods delivery model empower engineers to drive open, portable, and sustainable AI solutions.

Join the Future of Enterprise AI

At 3Pillar, you’ll be more than a contributor—you’ll be a critical bridge between stakeholders and an elite engineering team shaping technology that advances global healthcare. Your role extends beyond gathering requirements; you’ll shape the direction of our client platforms by transforming complex clinical research needs into actionable engineering deliverables.

Key Responsibilities

You will:

• Facilitate effective communication with client stakeholders regarding project status, requirements clarity, and delivery recommendations.
• Elicit, document, and manage business requirements from product owners and stakeholders.
• Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence.
• Facilitate backlog grooming, sprint planning, and stakeholder review sessions with engineering and QA teams.
• Conduct gap analyses and workflow mapping to identify process improvements on the BX platform.
• Support UAT (user acceptance testing), including planning, test script preparation, and stakeholder sign-off.
• Produce clear documentation such as BRDs, process flows, data dictionaries, and use case diagrams.
• Engage in agile software development, including daily stand-ups, sprint planning, retrospectives, and governance activities.

Must-Have Skills & Tools

Methodologies:

Agile/Scrum Tools: Jira, Confluence

Deliverables: User stories, BRDs, process flow diagrams, data dictionaries, use cases

Good to Have Skills

• 3+ years of business analysis experience in a software product or professional services environment.
• Experience in clinical trials, healthcare IT, or regulated software environments (e.g., GxP, 21 CFR Part 11).
• Proven ability to communicate technical concepts clearly to non-technical audiences.
• Strong interpersonal and stakeholder management skills.
• English proficiency.

Desired

• CBAP certification or equivalent.
• Familiarity with API concepts and ability to review technical specifications.
• Experience in a multi-vendor delivery model.
• Excellent problem-solving skills and proactive attitude.