BizOps Lead

What you’ll do

• Design and deploy systems: Build automation-driven systems that support structured product workflows and eliminate friction across the Business Execution team and their diligence efforts.

• Eliminate manual work: Identify high-leverage repetitive tasks – deal evaluation, due diligence, internal handoffs, and compliance – and design scrappy, scalable automation to replace them.

• Own cross-functional service delivery infra: Build reliable service infrastructure across GTM tools (e.g., HubSpot, Omni, internal systems) that enable commercial, marketing, and PDE teams to operate with higher precision and less manual intervention.

• Experiment and implement quickly: Move fast on scoped MVPs, leverage off-the-shelf tooling creatively, and iterate toward operational excellence.

• Use AI to accelerate process design: Champion use of AI-powered tools and workflows to accelerate internal processes and enhance customer-facing systems.

• Collaborate with technical & commercial teams: Partner closely with Commercial, Growth, Product, and Engineering to ensure systems are robust, business-aligned, and adopted.

• Instrument systems with data & insights: Stand up analytics and reporting systems to track performance, surface opportunities, and drive iterative improvement.

Who you are

• Business Execution Fluency: You know the in’s and out’s of how investment banking teams work and the challenges that they face; you’re quick to grok the pain points in evaluating new investment opportunities, scaling compliance, and completing due diligence. You can quickly build trust with a Business Execution banking team.

• Cross-functional Coordinator: You thrive in cross-functional collaboration, helping to build strong connections across departments. You are an empathetic listener, capable of understanding team members' concerns and building trust by delivering results.

• Strategic Rigor: You are a strategic thinker with a track record of identifying innovative service delivery solutions. You can communicate complex ideas clearly and focus on both short- and long-term impacts, ensuring that service processes are aligned with broader business goals.

• Startup Minded: You are excited to work in a fast-paced startup environment, where you’ll wear multiple hats, experiment frequently, and take ownership of designing, refining, and scaling commercial processes.

• Execution-First Systems Thinker: You ship MVPs quickly and iterate to high-quality outcomes. You know when “scrappy” is good enough and when polish matters. You are lightly ownership-driven and thrive on solving problems.

• Problem Scoper & Prioritizer: You break down ambiguous challenges, identify the core issues, and focus on the highest-leverage opportunities for improvement.

• AI-Forward Thinker: You bring a creative mindset to using AI tools for system design, internal automation, and smarter decision-making.