Benefits Analyst

About the role:

The Benefits Analyst is responsible for supporting the consulting delivery team in achieving exceptional customer results and satisfaction. The Benefits Analyst should have relevant work experience in the benefits industry, with robust knowledge of Microsoft Excel, and other data analysis and modeling tools.

Reporting to: Principal Benefits Consultant

Who You Are: The ideal candidate should possess exceptional analytical, communication, and relationship building skills; and is excited to join a fast-growing benefits brokerage and work with senior team members to help deliver exceptional consulting service and experience to Bennie’s customers.

The Benefits Analyst should exhibit the six core attributes of the Bennie consulting team:

1. Possess a growth mindset to drive the business upward and forward.
2. Take a proactive approach to value creation and delivery for customers, colleagues, and partners.
3. Seize the consultative opportunity in every interaction with customers, colleagues, and partners.
4. Maintain a curiosity about the industry, Bennie’s customers, and Bennie’s business.
5. Bring relentless intensity to the creation of value.
6. Work collaboratively with customers, colleagues, and partners.

Responsibilities include:

• Partner with the customer delivery team to create customer deliverables, including but not limited to benefit guides, open enrollment presentations, customer reporting, cost modeling, benchmark analysis, and more.
• Support the customer request for proposal process, including data gathering, carrier marketing, proposal exhibit development and plan comparison, and other related tasks.
• Serve as the project manager for insurance carrier implementation for assigned customers.
• Execute onboarding tasks for new Bennie customers.
• Support quality assurance efforts, including but not limited to enrollment audits, benefit plan set up review, and customer billing review.
• Support execution of the annual customer account plan for all assigned customers.
• Support process improvement initiatives that support the ongoing evolution of Bennie’s consulting model and customer service model.
• Develop strong relationships with customers and benefit industry partners.

Requirements:

• Working knowledge of MS Excel, Word, and PowerPoint
• 1-2 years experience working in the benefits consulting or healthcare industry
• Ability to work in the US

Nice to Have:

• Life & Health Producer’s License
• Certification in data analysis or MS Excel
• Working knowledge of at least one benefits administration or HRIS system