Behavioral Health Department Manager

Position Summary

As a Blackbird Behavioral Health Department Manager, you will provide leadership for a behavioral health team while also delivering excellent clinical care to your own caseload of patients. You'll oversee day-to-day clinical operations across our Pennsylvania clinic locations. You will supervise therapists to ensure quality standards are met, and support staff development through training and ongoing education. You'll support clinicians in achieving productivity goals, facilitate PTO coordination, resolve patient and family questions, collaborate with HR on staff development, and work with leadership on building exceptional teams while cultivating strong relationships with local pediatric practices for referrals.

What makes you, you

• Mission-Driven: You are passionate about transforming behavioral health for youth and committed to delivering high-quality, compassionate therapeutic care to children, adolescents, and families.
• Strong Leader: You can inspire teams, build physician partnerships, and cultivate a supportive work culture that prioritizes clinical excellence.
• Clinically Excellent: You have experience providing direct psychotherapy services to children and/or adolescents and strive for the highest clinical and technical quality in everything you do.
• Relationship-Focused: You excel at building meaningful connections with patients, families, and team members, taking the time to understand needs and create trusting relationships that support engagement in treatment.
• Developmentally & Neurodiverse-Informed: You are skilled in delivering effective psychotherapy across developmental stages and neurodiverse populations, tailoring your approach to meet each patient where they are.
• Collaborative Team Player: You thrive in team-based environments and love working alongside other healthcare professionals to deliver integrated, comprehensive care in a cooperative environment.
• Growth-Oriented: You are open to professional and clinical feedback and eager to learn and grow in a supportive clinical community where best practices and professional development are prioritized.
• Culturally Competent: You communicate with clarity and transparency, bringing cultural awareness to all clinical and leadership interactions.
• Analytical Problem-Solver: You are committed to data-driven decision-making, showing initiative, demonstrating good judgment, and bringing resourcefulness to your clinical and leadership work.
• Flexible: You have schedule availability for evenings and weekends to support both clinical and operational needs.

How you'll make an impact

• Oversee Clinical Operations: Ensure quality standards are met across clinic locations, monitoring team performance and patient outcomes.
• Supervise and Mentor Therapists: Build productive, high-quality caseloads while supporting professional development and providing ongoing clinical guidance.
• Provide Training: Onboard new therapists on clinical model, evidence-based practices, and documentation standards.
• Deliver High-Quality Therapy: Provide evidence-based psychotherapy services with 20 clinical direct care hours per week. Conduct biopsychosocial/diagnostic assessments and meet with patients regularly to provide counseling and individualized treatment.
• Build Meaningful Therapeutic Relationships: Spend the necessary time with patients and families to truly understand their experiences, educate them about therapeutic approaches, and provide ongoing support. Establish positive, trusting rapport that keeps patients engaged in their care journey.
• Drive Patient Progress: Monitor patient progress against care goals, adjusting treatment plans as necessary to ensure positive outcomes. Address patient concerns through direct outreach and clinician coaching.
• Collaborate for Integrated Care: Work closely with other specialty providers (PMHNPs, OT, SLP) to establish Integrated Treatment Plans that address the whole child. Involve and advise family members or outside specialists when appropriate.
• Maintain Clinical Excellence: Maintain thorough records of patient meetings and progress. Strive for the highest clinical and technical quality in all aspects of your work.
• Build Strategic Relationships: Develop partnerships with pediatric practices for referral development and community engagement.
• Support Team Growth: Collaborate on recruitment and retention efforts to strengthen clinical teams and foster a positive work environment.

The basics you'll need

• Current PA license (LPC, LMFT, LCSW or PsyD)
• Minimum 3 years' experience as a licensed therapist
• Bonus if you have the ability to supervise pre-licensed therapists

Why Blackbird is unique

• Immediate referrals available; guaranteed caseload and patient facing hours
• Flexible schedule – set your own hours
• This position is fully remote
• Full credentialing services provided - we will take care of everything
• Clinical development and trainings
• Excellent administrative support -- focus on the clinical work and we will take care of the rest
• Weekly clinical consultations: this is paid time for all providers
• Diverse and experienced leadership team, supportive work culture

Benefits

• Medical, Dental & Vision coverage
• 401k (with a company match)
• Employer-paid life insurance coverage
• Professional Liability Insurance
• Generous paid time off
• Opportunities for career growth