Associate Product Manager - Occupancy Lifecycle — Legal & Contracts

As an Associate Product Manager at Funnel Leasing, you will join the Occupancy Lifecycle — Legal & Contracts team. This team builds and maintains a reliable, compliant, and intuitive lease management system that enables multifamily operators to generate, present, and sign accurate lease documents with confidence.

In this role, you will be the primary product owner for the legal and contracts pod. You will work with experienced Product, Engineering, Design, and cross-functional partners to improve systems and workflows behind legal document generation, lease packages, variables, signatures, templates, notices, renewals, transfers, terms of service, and related communications.

This is an ideal opportunity for someone early in their product career who is highly organized, curious, detail-oriented, technically minded, and eager to grow in a complex, high-trust product area. You do not need to arrive as an expert in leasing or legal technology, but you should be excited to learn the domain, ask thoughtful questions, and turn customer and business needs into clear, well-scoped product work.

Roles and Responsibilities:

• Own discovery, planning, delivery, and iteration for Legal & Contracts initiatives with support from senior product, engineering, and design leaders.
• Own clearly scoped features and improvements from problem definition through launch and post-launch follow-up.
• Learn and document end-to-end workflows for lease generation, document presentation, electronic signatures, templates, addenda, notices, renewals, transfers, and related applicant communications.
• Gather and synthesize input from customers, Customer Experience, Support, Implementation, Legal, Strategy, Engineering, Design, and other product teams.
• Translate requirements, regulations, contractual commitments, and workflow needs into clear product documentation, user stories, acceptance criteria, and edge cases.
• Partner closely with Engineering and Design to clarify requirements, answer questions, participate in team rituals, and keep work moving.
• Help identify dependencies, risks, and downstream impacts across property management system integrations, third-party document and signature providers, configuration, and customer workflows.
• Own backlog management, roadmap preparation, prioritization discussions, sprint planning, demos, release readiness, and stakeholder updates.
• Participate in quality assurance and exploratory testing, with particular attention to document accuracy, configuration, permissions, failure states, and jurisdictional differences.
• Use product data, customer feedback, support trends, and defect patterns to identify opportunities and evaluate outcomes.
• Triage and respond to product bugs, customer escalations, and other urgent issues by clarifying impact, coordinating with cross-functional partners, communicating status, and driving timely resolution and follow-up.
• Coordinate launch communications, documentation, training, and internal enablement for assigned initiatives.
• Build domain expertise over time and become a trusted resource for a defined portion of the Legal & Contracts product area.

Education, Work Experience, and Certifications:

• 1–3 years of relevant experience in product, business analysis, implementation, customer success, operations, quality assurance, consulting, or a related field.
• Strong written and verbal communication skills, with the ability to make complex information clear and actionable.
• Excellent organization and follow-through across multiple stakeholders, decisions, and dependencies.
• Demonstrated curiosity and ability to learn unfamiliar products, workflows, and technical concepts.
• Ability to break a problem into manageable parts, ask sharp clarifying questions, and validate assumptions.
• Comfort working collaboratively with Engineering, Design, and Customer-facing teams.
• Strong attention to detail, especially when accuracy, compliance, customer commitments, and operational impact matter.
• Openness to feedback and a demonstrated ability to apply it.
• Ability to operate in ambiguity while knowing when to seek guidance or escalate risk.
• Customer-oriented judgment and empathy for both multifamily operators and renters.
• Experience leveraging AI within the product management/SDLC lifecycle.

Nice to Have:

• Experience with multifamily housing, property management, proptech, leasing, or resident experience software.
• Exposure to legal document workflows, contract lifecycle management, electronic signatures, compliance-sensitive products, or regulated industries.
• Familiarity with APIs, integrations, webhooks, configuration systems, or data flows.
• Experience using tools such as Jira, Notion, Figma, Pendo, Looker, or similar platforms.
• Experience reviewing support cases, conducting user interviews, analyzing product usage, or assisting with software launches.

Key Traits for Success:

• Detail-oriented: You recognize that small errors in legal documents or signing workflows can have significant customer and renter impact.
• Curious: You seek to understand not only what is happening, but why the workflow exists and what problem it solves.
• Action-oriented: You follow through, surface blockers early, and help the team maintain momentum.
• Collaborative: You build productive relationships across Product, Engineering, Design, Legal, Strategy, CX, Support, and Implementation.
• Clear communicator: You document decisions, requirements, risks, and status in a way others can understand and act on.
• Growth-minded: You actively seek feedback, build domain knowledge, and take on increasing ownership as your judgment develops.

Benefits:

Employees may be eligible for various benefits. Generally, we provide employee access to:

• Health insurance
• Dental and Vision insurance
• Company paid Life/AD&D
• Long-term Disability insurance
• Short-term Disability insurance
• Term Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 2% company match
• Employee Assistance Program (EAP)

In addition to these benefits, we also offer:

• Remote/Hybrid Opportunities
• Uncapped Discretionary Time Off
• Sick Leave
• 14 paid holidays
• One-time remote work stipend
• Employee recognition program
• Employee-led Groups (ELG’s)