Associate Principal, Business Development - Enterprise Technology

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, a leading telecommunications provider in Canada. They specialize in designing and delivering transformative customer experiences through advanced technology, agile methodologies, and a people-first culture. With a global presence across North America, South America, Central America, Europe, Africa, and APAC, TELUS Digital offers expertise in eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

This role involves working in a Work From Near (Hybrid) capacity based in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, or in a Work From Anywhere (Remote) capacity with expected travel to clients and TELUS Digital offices.

The Opportunity

The Associate Principal, Business Development - Enterprise Technology role focuses on leading relationships and strategic pursuits for key accounts within TELUS Digital’s Digital Services offerings, including Modernization, Enterprise Applications, Cloud Engineering, Quality Assurance & Test Engineering, IT Service Desk, Managed Cloud, Infrastructure, and Application Services. The role spans core industry verticals such as Telecommunications, Financial Services, Healthcare, and Consumer.

The Associate Principal ensures all aspects of account work, from strategic development to execution, exceed client expectations. They will partner with Business Development peers and Marketing leadership to develop product, brand, market, and sales strategies. Responsibilities include coordinating new leads, identifying business opportunities, and winning new business.

Responsibilities

• Identify target accounts to optimize services and communicate TELUS Digital’s capabilities to clients.
• Articulate product features to implement technology solutions successfully.
• Collaborate with teams to craft executive-level proposals, pitches, and Statements of Work (SOWs) for prospective and existing clients.
• Cultivate and extend existing C-level relationships with current clients.
• Team up with delivery leadership to respond to opportunities and team-sell through RFP responses or other sales cycles.
• Advise TELUS Digital internal teams on industry and vendor trends to remain well-positioned to assist clients.
• Stay abreast of industry trends and advancements in Modernization and other technologies that may impact optimization projects for clients.
• Travel up to 25% for client visits, pitches, and conferences if based in an office location. Remote team members will have a higher travel expectation (~40%) to maintain frequent office presence.

Qualifications

• Deep experience in Modernization engagements for Fortune 500 clients within a top-tier management consulting firm.
• Experience with IT Services (Managed, Professional), leading clients through digital transformations, or previous experience at an IT Services firm.
• Proven record of working across multiple accounts and clients simultaneously.
• Ability to identify and characterize business issues, demonstrating a strong 'nose for value' to discern what is important.
• Ability to scope and plan underlying analyses to yield critical answers, understanding required data and procuring it accordingly.
• Effective communication skills across all organizational levels, with a focus on client relationships and executive presence to influence senior stakeholders.