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Mangomint
Design & Creative 1h ago

Associate Creative Director

Mangomint
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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Graphic DesignBestseller 🔥
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CopywriterBestseller 🔥
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UI/UX DesignBestseller 🔥
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BrandingPresentation Design

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About the Role

We're hiring an Associate Creative Director to run the creative for Mangomint and its sub-brands, managing continuity and helping steer their voices. This is a copy-first role for someone who still loves to write, but can also stand over a design or a cut and make it better. You'll own the words and provide direction on the visuals. You will not be a manager who forgot how to make things.

You'll report directly to the VP of Marketing. Together you'll help set the top-line creative vision, and you’ll be trusted to run with the majority of day-to-day decisions, with the VP there to help unblock you and provide air cover, not to hover.

You also aren't a one-person band. You'll work with a copywriter, a video team, Mangomint’s in-house brand designers, agency partners, and contractor support, plus a Creative Ops lead running traffic. Your job is to lead and elevate, not to be the only one making.

To be clear, this role is not:

  • A pure director role. If you're done making, this isn't it
  • A solo IC gig. You'll manage, mentor, and direct others
  • A performance marketing gig - we want creative, big thinking, and executions that resonate with our audience
  • A place to get that super bowl ad (yet 😉), we operate professionally-scrappy but with budgets
  • One flat brand. Mangomint has range — sub-brands and audiences with their own texture you'll have to hold together

In this role you will:

  • Own brand voice and copy across Mangomint and its sub-brands: campaigns, DMs, web, email, events, launches
  • Own art direction for video and design: you don't have to be the designer, but you have to have the eye and give notes that land
  • Own campaign creative direction end-to-end: concept, brief, kickoff, feedback, sign-off with support from the VP of Marketing and the internal Design org
  • Own quality bar for everything the Creative Studio ships. Living voice guides. Consistency without sameness. Channel-specific tone and language
  • Lead a Copywriter - direct report; you'll provide a balance of craft mentorship and the autonomy to get the work done
  • Lead a Sr. Video Production Manager: direct report; you'll offer creative direction and support with space to continue managing their team, content, and process effectively
  • Lead creative direction (not management) over our internal brand designer and our agency partners' output
  • You'll partner side-by-side with our Creative Ops lead, who runs traffic and process across the full marketing org, not just the Studio. You run the work; she runs the machine

What We're Looking For

  • A recently minted ACD, or a senior copywriter ready to step up. Hungry for sure. Experienced thought; that doesn't have to mean tenured. We're not looking for a 10-year CD who stopped writing five years ago
  • Fast and confident on the page. You can articulate why a line works, not just that it tested well. You understand channel-specificity and move cleanly between performance, campaign, and brand
  • Range across audiences and formats: B2B SaaS clarity, consumer warmth, editorial voice, and beauty and wellness industry knowledge is a plus
  • A real eye for design and video, even if it's not your primary craft
  • Basic AEO/SEO fluency — you understand the concept and how people search now, including AI answers, so you can have the conversation
  • Low ego. Hands-on, team-first, here to elevate the work and the people around you. Our team is autonomous and good; they need a leader, not a hoverer

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Mangomint is the premier, next-generation salon and spa management software, automated booking platform, and salon fintech powerhouse engineered to serve as the definitive, friction-free workflow orchestration layer for high-volume beauty and wellness businesses. The company eliminates the severe systemic friction of traditional spa software—where multi-location establishments struggle with fragmented booking flows, clunky point-of-sale integrations, and administrative check-out bottlenecks—by deploying its signature, high-performance operational engine. Moving far beyond static scheduling widgets, Mangomint natively unifies smart calendar scheduling, automated contactless check-out, internal staff commission tracking, inventory management, and direct two-way client communications into a single, seamless workspace. The platform empowers busy salon owners and multi-chair spa networks to optimize booking density, reduce front-desk administrative overhead, and process payments securely with elite precision. Under the hood, its sophisticated architecture natively manages real-time payment telemetry, deep client profile tracking, and proprietary automation layers like its \"smart checkout\" flow, which enables guests to pay directly from their phones without standing in line. What sets Mangomint apart is its uncompromising dedication to replacing administrative clutter with absolute operational flow; by bridging the gap between design-driven, intuitive user experiences and rugged, high-throughput business data tracking, the company enables scaling wellness ecosystems to maximize day-to-day revenue efficiency, eliminate customer wait times, and drive sustainable studio growth.

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Associate Creative Director at Mangomint