Assistant Manager, Sales Development Direct Sales

What You Will Do:

• Gain a complete understanding of specific goals, objectives, and targets

• Liaise with the Sales Trainer to help build a well-developed and high-performing team that works together effectively

• Collaborate with the team to ensure the company is providing consistently excellent service, and that the work environment is inviting

• Set employee objectives to achieve and exceed company productivity and sales goals

• Adhere to department policies and procedures, monitor team performance and report on progress to upper management

• Inspire and create a motivating environment through coaching, mentoring, and enablement

• Partner with senior manager to ensure quality customer service and help supervise team members who have diverse talents and responsibilities

• Meet regularly with senior manager to develop and report on strategic plans for team objectives

• Aid senior managers in ensuring that all leads and opportunities are actively being followed up with

• Fill in for senior managers as needed to oversee team members, coordinate schedules and lead management while adhering to targets

• Monitor quality assurance, reporting any problems, incidents, or equipment trouble to senior manager

• Assist in the hiring, performance management, and evaluation of team members and conduct monthly employee reviews

• Will maintain some responsibility of a Sales Development Representative I to aide in business generation

• Provide opportunities to participate in both formal and informal developmental activities

• Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results

• Lead hiring, performance management, and compensation, and evaluation of team members

• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

What We’re Looking For:

• Bachelor's degree preferred or equivalent work experience

• 1-2 years’ experience in sales or corporate management roles

• Experience conducting performance reviews

• Strong leadership, communication, and collaboration skills

• Competency with CRM software, Salesforce is preferred

• Knowledge of inventory management

• Experience with dialer systems, NICE preferred

• Ability to lead team-building initiatives