AI Automation Instructor

Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses that prepare professionals for today’s digital-first workforce.

About the Course

AI Automation equips learners with the knowledge and skills to design, implement, and manage real-world AI automation workflows using no-code and low-code tools. Weekly topics include:

• Introduction to AI automation
  • Why use standard automation vs AI automation?
  • Real business cases
  • Demoing live automations on Make.com
• Workflow design and mapping
• AI integrations with business tools and applications
  • Lead hands-on demos and exercises showcasing automations built in Make.com, Zapier, and n8n, integrating tools like Slack, Telegram, Google Sheets, and other commonly used business applications.
• Automation in sales, HR, customer support, and operations
• Prompt engineering and AI agent collaboration
  • Showing example of Agentic AI and using AI agents in automations
• Ethical implications and implementation strategies
  • Change management and AI governance
  • Optimizing, scaling, and presenting an AI-powered automation

About You

You bring:

• 7+ years of hands-on experience in AI automation with a strong focus on real-world business applications.
• Proven ability to build, troubleshoot, and present end-to-end automation workflows using tools like Make.com, Zapier, n8n, and NotebookLM—bringing concrete examples into live instructional sessions.
• Expertise in leveraging AI tools such as OpenAI’s ChatGPT Plus to enhance automation and workflow design.
• Experience guiding learners through complex automation challenges with clarity and confidence, especially in Zoom-based, hands-on learning environments.
• Passion for mentoring professionals from diverse backgrounds, with a focus on skill-building and career advancement.
• Skilled in process mapping with tools like Miro to visually design and communicate system flows and automation logic.
• Ability to integrate popular business tools and platforms—including Slack, Telegram, X (formerly Twitter), and Google Sheets—into automation workflows.
• Comfortable using tools like Gamma to create AI-enhanced presentations and documentation that support instruction and learner understanding.
• Actively engaged in staying up to date on AI automation trends and best practices, with a commitment to making these technologies accessible and practical for all professionals.

Instructor Role Objectives

• Fully complete the course in advance, gaining hands-on experience with all tools, workflows, and assignments to provide expert-level support to learners throughout the program.
• Help learners apply automation skills through hands-on projects, guided builds, and real-world use cases.
• Support learners in troubleshooting, refining, and expanding on the course’s core workflows by drawing from your own experience building them.
• Inspire learners, build confidence, and foster a strong practical understanding of AI-powered workflows.
• Drive engagement, retention, and learner success through active, thoughtful facilitation in a highly interactive, application-based learning environment.

Our Learners

Our learners are ambitious professionals from a wide range of industries, primarily in non-technical business roles. They are motivated to stay current with advancements in AI and automation, with a strong focus on developing practical skills that enhance productivity, drive efficiency, and support meaningful career and business growth.

Our Courses

Each week, learners:

• Complete on-demand online content created by industry experts featuring scenario-based learning, industry context, and best practices (6-7 hours)
• Apply their skills via a hands-on “Playbook” project (1-2 hours)
• Attend a live session to learn from an industry expert (that’s you!) alongside their classmates (2 hours). Most learners will come into your live session having completed the week’s content and started their Playbook assignment - you’re supporting and customizing their learning, not teaching concepts for the first time.
• Connect with classmates on Slack or reach out to our Learner Success team for support.

How We Support You

• Ready-made materials: Receive a full agenda, activity plan, and slide deck to customize—no need to build from scratch.
• Training and onboarding: We'll make sure you're confident with the course tools and expectations.
• Slack & Zoom support: Work alongside a Learner Success Advocate who handles chat moderation, session logistics and grading.

Your Duties and Time Commitment

• Live Sessions (1.5 - 2 hours/week): Facilitate weekly 2-hour Zoom sessions focused on project-based AI workflow learning.
• Preparation (2 hours/week): Customize slide decks, review on-demand content and Playbooks, and prep for discussions.
• Learner Communication (30 mins/week): Participate in course Slack to answer questions and provide guidance.
• Debrief & Improvement (1 hour/term): Join course debriefs with Ziplines team members and instructional designers.
• Total: 4 hours/week for 5 weeks

Instructor Qualifications

Professional & Technical Expertise

• 7+ years of real-world experience in automation, AI workflows, or related domains.
• Demonstrated ability to implement AI automation using no-code/low-code platforms.
• Deep understanding of business applications of AI automation across departments (e.g., HR, customer service, operations).
• Skilled in tools such as:
  • ChatGPT Plus
  • Make.com
  • Zapier
  • n8n
  • NotebookLM
  • OpenAI API configuration
  • Miro (for workflow design)
  • Slack, Twitter, LinkedIn, Telegram (for integrated use cases)
  • Gamma (AI-powered presentation tool)

Communication & Teaching

• Exceptional communicator with the ability to simplify complex AI concepts for a non-technical audience.
• Adept at fostering engagement in Zoom-based, adult-learning environments.
• Enthusiastic about mentorship and building learner confidence.

Mindset & Commitment

• Highly organized, dependable, and proactive in session preparation.
• Able to commit to a full 5-week course term.
• Thrives in a collaborative, learner-first environment.