AI & Automation Engineer (Operations) at Kano
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Job Description
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You’ll use AI tools and automation to run and modernize Kano’s systems: the cloud infrastructure behind our live games, and the IT the rest of the company relies on. You’ll join our Operations team, which looks after every Kano game, our internal systems, and the projects coming next, and help keep all of it reliable, secure, and cost-effective.
Keeping our games running comes first. Our infrastructure has grown over 18 years and runs on a mix of EC2, ECS containers, and serverless. You’ll bring fresh eyes to making it simpler, safer, and less manual, and you’ll have real room to make those changes.
AI & Automation
- Build AI-assisted workflows for operations, such as alert triage, incident summaries, first-draft root-cause analyses, and runbook upkeep.
- Use AI coding agents to write and refactor infrastructure code and scripts, with testing and review before anything reaches production.
- Set up access controls for our internal AI agents and tools: least-privilege credentials, audit logging, and approvals for production changes.
- Trial new tools and services, and recommend what to adopt and what to retire.
Infrastructure & Cloud
- Run and improve the Linux servers and AWS infrastructure behind our live games (EC2, ECS, Lambda, VPC, IAM, S3, Route 53, Systems Manager), managed with Terraform, Chef, and Ansible.
- Carry out upgrades, patching, and migrations onto containers or managed services, keeping disruption to players to a minimum.
- Support our Docker and ECS services and the pipelines that ship them (GitLab CI, AWS CodeDeploy, Fastlane).
Reliability & Data
- Maintain monitoring, alerting, and logging (CloudWatch, InfluxDB, Grafana, Graylog) to catch problems before players notice.
- Look after our MySQL, MongoDB, Redis, and Memcached services: backups, regular restore tests, upgrades, and routine issues, working through complex replication or performance problems with the team.
- After onboarding, join the on-call rotation. You’ll start with triage and escalation alongside experienced teammates, take on more as you get comfortable, and contribute to incident reviews so issues don’t recur.
Company IT & Security
- Support the IT behind a remote team: staff accounts and access, VPN and internal network services, onboarding and offboarding, and help for non-technical teammates. Automate the requests that keep coming back.
- Maintain least-privilege access and MFA, apply security patches, review logs, and support compliance requirements.
- Find AWS cost savings and implement them, such as right-sizing and removing unused resources.
- Write clear documentation and explain technical issues in plain language.
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Education Technology
Kano is a technology company that specializes in creating interactive and educational products, empowering people of all ages to learn about technology and computing. With a focus on maker culture and hands-on learning, Kano's products are designed to be fun, accessible, and easy to use. The company's mission is to inspire creativity, curiosity, and innovation in individuals, helping to bridge the gap between technology and the people who use it. Kano's products have been widely acclaimed for their ability to simplify complex concepts and make them accessible to a broad audience, from children to adults. The company has also established partnerships with major technology firms, further solidifying its position as a leader in the ed-tech industry. With a strong commitment to education, community, and innovation, Kano continues to push the boundaries of what is possible with technology, inspiring a new generation of makers, creators, and innovators.
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