Administration Officer

The Administration Officer will support the day-to-day administrative, research, and reporting functions of the communications team. This role assists with organizing client assets, maintaining media and influencer databases, monitoring media coverage, and preparing reports to support campaign execution. The position is responsible for keeping shared files, trackers, and documentation accurate and up to date while providing general coordination support across multiple accounts.

• Help sort and file images and info received from clients in Dropbox and on Google Drive.
• Update media / KOL lists using Telum, online research, etc.
• General organizational duties – calendar invitations, document formatting, sharing forms or basic email responses to support the team.
• Research media and influencers in Singapore and across Southeast Asia, helping to build and maintain media lists.
• Research various trends and topics for account teams as required.
• Assist with product sourcing for media drops and events on an ad hoc basis.
• Share research findings in PPT or Word format as specified by account teams.
• Monitor internet and social media for publicity / coverage – Google Alerts, Magzter, SPH, MediaCorp and other media titles; Instagram, Facebook and TikTok.
• Clip coverage, save and label PDFs in client Dropbox folders.
• Update various forms and coverage trackers.
• Compile monthly and end of campaign media reports for clients based on coverage and team email updates.
• Help track KPIs / deliverables / metrics to make sure we are delivering on contracted scopes of work.
• Other position-level duties as they arise.