Account Manager (Motor Finance – Dealers)

💚 Shaping the future of sustainable digital banking 💚

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.

Tandem is growing fast and helping to shape the future of sustainable banking.

Your team: Collaborators in change

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face-to-face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.

Your Impact: Building a sustainable tomorrow

As an Account Manager at Tandem your focus will be on:

• Creating new used car dealer/broker relationships within your geographical area.
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets.
• Attending face-to-face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers.
• Offering excellent customer service.
• Being an active team player.
• Achieving business targets and personal objectives.
• Attending 1:1s and team meetings in any of our office locations (typically held in Cardiff).

We’d love to hear from you if you have:

• Effective communication styles and methods used to interact with used car dealers, brokers, and third parties.
• Can work independently, setting your own priorities and taking a lead role.
• Are prepared to take accountability for your own performance.
• Can communicate verbal and written information to customers in a way that is clear, fair, and not misleading.
• Can work under pressure in a target-driven environment, with the capacity to prioritise tasks.
• Have excellent organisational and time management skills.
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level.
• Have excellent interpersonal skills.
• Can work proactively and think strategically in a fast-moving environment.
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries.
• Can present to motor dealers and brokers of all sizes and types.

It would be great, but not essential if you have:

• Previous experience of motor finance, or associated businesses within the motor industry.
• A good understanding of the digital marketplace that exists within the motor finance industry.
• An understanding of the regulatory environment that exists within the motor industry.