Account Growth Manager

About LivTech

LivTech is transforming how care is delivered to aging adults. We're a high-growth company in the middle of an exciting transformation process—expanding our products, sharpening our focus, and scaling the teams that make it happen. We build the software and solutions that power home health, hospice, and senior living organizations, helping them deliver better, more connected care to the patients, residents, and families who depend on them—work that matters, for the people who need it most.

We hire people who bring our values to life every day: Assuming Positive Intent, Operating with Intensity & Urgency, Being Transparent, and Using Your Power to Make a Difference. If you want to do meaningful work, move fast, and grow alongside a company that's actively reshaping its industry, you'll feel right at home here.

The Opportunity

This role plays a critical part in LivTech's growth strategy by helping existing Residential customers realize additional value from our solutions. You'll manage a portfolio of accounts, build account growth plans, and partner across Sales, Client Success, and Marketing to drive meaningful expansion revenue.

What You'll Do

• Manage a portfolio of existing Residential customers, growing recurring revenue through cross-sell and upsell.

• Build and execute account growth plans, using whitespace and account intelligence reports to prioritize opportunities.

• Conduct onsite customer visits and represent LivTech at industry conferences, customer events, and trade shows.

• Lead discovery conversations, solution presentations, proposal reviews, and closing discussions.

• Partner with Client Success and Marketing on account planning and customer growth initiatives.

• Create pricing proposals, build quotes, and manage opportunities through the full sales cycle.

What You'll Bring

• A Bachelor's degree or equivalent experience.

• 3+ years of quota-carrying sales, account management, customer growth, or business development experience.

• Proven experience growing existing customer relationships through cross-sell and upsell motions.

• Experience utilizing CRM platforms such as Salesforce or HubSpot.

• Ability and willingness to travel for customer visits, conferences, and trade shows.

• Experience in Senior Living, Healthcare Technology, Post-Acute Care, or SaaS is a plus.

What We Offer

Alongside competitive pay, we take care of our people with a well-rounded benefits package—think health and wellness coverage, retirement support, paid time off, and more—because feeling supported matters just as much as doing great work.