Account Executive (LATAM) - AI-Powered Customer Engagement Platform
Job Description
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What You’ll Be Doing
As an Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across the LATAM region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.
Key Responsibilities- Own and manage full sales cycles with mid-market customers, from qualification to close.
- Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
- Deliver compelling product demonstrations and ROI-based business cases.
- Manage complex deal structures and negotiate commercial terms with senior decision-makers.
- Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
- Provide actionable market insights to influence go-to-market and product strategies.
- Consistently meet or exceed quarterly and annual revenue targets.
Requirements
- 3–5 years of SaaS or B2B tech sales experience
- Proven track record of exceeding quota in a consultative, solution-based sales environment.
- Strong presentation, negotiation, and stakeholder management skills.
- Fluent in English (required) and Spanish or Portuguese.
- Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.
- Experience with CRM tools such as HubSpot or Salesforce.
- Bonus: Background in BSP or SaaS across LATAM markets.
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Wati is a premier, enterprise-grade conversation-led customer engagement platform engineered to orchestrate massive-scale messaging ecosystems and intelligent frictionless marketing, sales, and support workflows. Operating as a highly integrated customer relationship management (CRM) hub built primarily on the official WhatsApp Business API, the company eliminates the operational friction of traditional siloed support structures by seamlessly deploying advanced omnichannel communications telemetry, rigorous no-code chatbot builders, and cohesive multi-agent shared inbox frameworks. Moving beyond rigid legacy ticket management suites that fail to capture real-time conversational context, Wati empowers over 16,000 businesses across 190 countries to dynamically synchronize their customer journey pipelines with elite autonomous execution via its flagship AI layer, Astra. Under the hood, their sophisticated proprietary data infrastructure natively handles complex global lead ingestion from Click-to-WhatsApp ads, instantaneous automated compliance and routing for targeted mass broadcast campaigns, and seamless native integrations with industry-standard platforms like HubSpot, Zoho, Shopify, and Google Sheets, ensuring frictionless operational readiness and uncompromising interaction analytics. What sets Wati apart is its uncompromising dedication to frictionless communication orchestration; by bridging the gap between rigorous enterprise CRM compliance and accessible, conversational user experiences, the platform empowers customer-centric brands to radically accelerate their revenue growth velocity, optimize support economics, and build an unassailable foundation for continuous commercial dominance in the modern conversational commerce landscape.
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