Account Director - Medical Communications

We have an outstanding opportunity for an experienced Account Director to join one of our teams at Ashfield MedComms. As Account Director, you’ll serve as a senior client lead, providing strategic and operational leadership across a high-profile commercial account.

You’ll partner closely with clients and cross-functional teams to deliver integrated communications programs that support brand and business objectives. Bringing strategic thinking, strong client leadership, and operational expertise, you’ll ensure programs are delivered to a high standard, on time, and within budget.

What You’ll Be Doing

• Lead a complex commercial account, providing strategic direction and ensuring consistent delivery excellence.
• Serve as a trusted client partner, building strong relationships and providing proactive, solutions-focused counsel.
• Oversee the development and delivery of integrated commercial communications programs across multiple channels and tactics.
• Partner with Creative, Digital, Scientific, and other cross-functional teams to develop solutions aligned with client and brand objectives.
• Lead project teams from planning through execution, ensuring quality, timelines, budgets, and stakeholder expectations are effectively managed.
• Provide strong financial oversight, including budgeting, forecasting, profitability, invoicing, and Statement of Work (SOW) development.
• Anticipate account needs, identify risks, and proactively resolve challenges to keep programs moving forward.
• Identify opportunities to strengthen client partnerships and support organic account growth.
• Lead, coach, and develop Client Services team members, fostering collaboration, accountability, and high performance.
• Support new business opportunities through proposal development, presentations, and pitches.

About You

• A Bachelor’s degree or equivalent relevant experience.
• 6+ years of experience in healthcare communications, advertising, or a related agency environment, with experience supporting commercial pharmaceutical or healthcare accounts.
• Strong understanding of integrated commercial communications and experience delivering programs across multiple channels.
• Proven success in client relationship management, strategic consultation, and account growth.
• Experience leading teams and developing Client Services colleagues.
• Strong project and financial management skills, including budgets, forecasting, profitability, and SOW development.
• Excellent communication, organization, and problem-solving skills with a proactive, solutions-focused approach.
• Comfortable working across multiple priorities in a fast-paced, collaborative agency environment.