UJET

UJET (operating at ujet.cx) is a cloud-native contact center platform engineered for modern customer experience (CX) transformation. Founded in San Francisco, UJET replaces fragmented, outdated contact center stacks with a unified, AI-powered solution designed for the smartphone era. The platform integrates voice, chat, email, and social media channels into a single interface, leveraging AI to automate repetitive tasks while empowering agents with real-time insights. This allows enterprises to deliver hyper-personalized interactions at scale, reducing operational costs by up to 30% while boosting agent productivity and customer satisfaction. Backed by a $177 million funding round across six rounds—including a $76 million Series D in 2024—UJET serves global brands seeking to elevate their CX without legacy constraints.