Talkdesk

Talkdesk (operating at talkdesk.com) is a Customer Experience Automation (CXA) platform engineered for automating customer journeys, reducing costs, and enhancing customer experiences. Founded in Not specified by Cristina Fonseca and headquartered in San Francisco, Talkdesk helps enterprises deliver modern customer service their way. Under the hood, the platform leverages AI and real-time data to automate customer journeys. This allows enterprises to improve customer satisfaction and reduce operational costs. Backed by $498 million in funding.