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BusPatrol
Customer Service 4d ago

Video Reviewer

BusPatrol
United StatesUnited States
Contract
$10 per hour
Entry-Level

Job Description

Key Skills Required

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Responsibilities:

  • Responsible for reviewing a high volume of online video events and determining whether a vehicle has violated the law, by passing a stopped school bus.

  • Ensure all events are reviewed with accuracy and in a timely manner.

  • Understand and strive to meet or exceed video reviewer metrics/KPIs while maintaining accuracy.

  • Understand and interpret subtle differences between school bus laws and regulations in the different jurisdictions in which BusPatrol operates.

  • Be responsible for assisting the Reviewer Team Lead with goals and team projects.

  • Be able to embrace a collaborative work environment and provide positive feedback to build a climate in which the team can succeed in bringing value and pride to their work.

  • Treat everyone with respect, dignity, and multi-cultural sensitivity.

  • Act with transparency and fairness in all transactions with colleagues and leadership.

Qualifications:

  • High school diploma or GED required.

  • Must be in the Eastern Time Zone.

  • Ability to commit to a minimum of 20 hours of work per week.

  • Must be able to process 250 events per hour.

  • Workload and hours are not guaranteed; events are available on a first come, first served basis.

  • Pay based on actual time worked reviewing, attending meetings, and completing trainings.

  • Must clock in/out via online timecard.

  • Biweekly check-ins with assigned Team Lead (on camera, screen share).

  • Adherence to practices and policies.

  • Must actively check team communities for updates on work volumes and assignments.

  • Superior level of attention to detail and proficiency reviewing and editing online video content.

  • Adaptability and Flexibility. The ability to work well in a fast-paced, dynamic work environment.

  • Excellent communication skills and strong analytical abilities.

  • Ability to perform repetitive work (meet hourly quotas of video reviewing).

  • Ability to perform virtual work (includes having functional computer/laptop and access to reliable hi-speed internet connection to meet reviewer KPIs).

  • Demonstrated intermediate level (or above) proficiency in Microsoft Office Suite products (MS Office, Excel, and Word).

  • Devices/Equipment Requirements:

    • Windows Version 10 or 11 with a 2.0 GHz processor or higher.

    • Mac OS Catalina 10.15.X or higher, Monterey 12.X, Ventura 13.X, or Sequoia (latest).

    • Incompatible Devices: Tablets, Chromebooks, or any Finger-Operated Screen Only device.

    • Internet Requirements: Minimum internet bandwidth of 10 Mbps or higher.

    • Maintaining Personal Device Performance & Network Readiness: 1099 Contractor Reviewers are responsible for maintaining and updating their personal devices and internet connections to meet the technical requirements to perform the job. This includes regularly updating web browsers to ensure compatibility with BusPatrol portals and systems.

Who We Are

At BusPatrol, safety isn’t just a priority — it’s our mission. As the nation’s most trusted school bus stop-arm technology solution, we serve over 350 school districts, protecting nearly 2 million students across 30,000 buses. Every day, millions of children rely on school buses to get to and from school safely, yet reckless drivers continue to put them at risk.

As a technology company with a unique focus on public safety, we use cutting-edge AI, machine learning, and telematics to improve school bus safety. Our all-in-one safety program equips school bus fleets with AI-powered cameras, cloud-based data management, and an integrated software platform to capture and process stop-arm violations. Our safety programs foster accountability and reduce dangerous driving behavior in communities across the country.

By partnering with school districts, municipalities, and law enforcement, we make safety solutions more accessible and effective, ensuring that every child’s journey to and from school is as safe as possible.

What We Offer

  • Competitive salary and benefits package.

  • Unlimited PTO.

  • A purpose-driven career, working to protect children and improve public safety.

  • The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork.

  • A team of innovators, committed to leveraging AI and smart technology for social good.

Be Part of Something Bigger

We are looking for a passionate and dedicated team member to help us make roads safer. This is a meaningful opportunity to contribute to a mission-driven company that is using technology to create real change. At BusPatrol, we foster an inclusive and diverse environment built on integrity, collaboration, and innovation. If you are ready to be part of a team that is deeply committed to safety and community impact, we would love to hear from you.

Together, we can protect students, hold drivers accountable, and build a safer future for all.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

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BusPatrol (operating at buspatrol.com) is a safety technology company engineered for making the journey to and from school safer for children. Founded in 2017 and headquartered in Lorton, Virginia, BusPatrol serves over 350 school districts and protects nearly 2 million students. Under the hood, BusPatrol uses AI and telematics to provide a fully managed solution that delivers advanced school bus safety. This allows school districts to improve student safety and reduce the risk of accidents. Backed by significant strategic growth investments from GI Data Infrastructure and Weatherford Capital.

Safety First

  • Never pay for a job application.
  • Do not share sensitive bank info.
  • Verify the client before starting work.
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