Technology Operations Leader

About the Role

We are looking for a seasoned technology operations leader with direct experience with data, data operations, hosting infrastructure, both public and private cloud, development operations as well as cyber-security; to work with a top-notch team in an exciting, innovative and dynamic environment.

Your Area of Focus

• Lead adoption and usage of advanced AI technologies across the operations organization to improve overall internal efficiency, getting more done to accelerate product and business outcomes
• Stay on top of leading technology operational trends and AI advancements, identifying the best, creative solutions to incorporate to drive efficiency and greater throughput
• Provide leadership, vision and strategy driving automation, stability, and availability of our technology infrastructure leveraging cloud and on-premise technologies to support business agility and maximize efficiencies
• Drive innovation across security, data privacy, data and development operations and infrastructure
• Define the technology operations strategy and roadmap to support current and future business needs for scalability, growth capacity, and quality of service (performance, reliability, and business continuity)
• Define requirements for new technology implementations and clearly communicate them to key business stakeholders
• Partner with senior leaders across the business to realize measurable outcomes aligned with business expectations
• Drive the execution of security, data, infrastructure and technology operations initiatives and projects to achieve the expected scalability, performance, and availability targets
• Assess and communicate risks associated with technology-related investments and purchases
• Support business growth initiatives by aligning the technology operations vision with the business strategy
• Develop business case justifications and cost/benefit analyses for technology operations spending and initiatives
• Develop and implement the people, process and technologies, necessary for meeting current and future customer demands
• Define, maintain, and present metrics to the executive and leadership team on a regular basis such as overall security, data, and infrastructure health, any risk areas, productivity stats, and overall health of technology operations
• Define, measure, and improve technology standards across the organization to establish a technology-enabled competitive edge
• Provide reliable due diligence and technical assessments of potential acquisitions

Your Professional Qualifications

• Bachelor's degree or higher in the field of computer science, information systems, or engineering
• 15 years of experience managing technology operations in the fields of development operations, data, infrastructure, and cybersecurity
• Extensive knowledge and direct experience with AI tools and methodologies on how to apply them to improve operational efficiency
• Strong technical background in an environment with a heterogeneous mix of on-premise, hosted, and cloud hardware and software
• Experience with leading operational technologies for deployment, maintenance, and monitoring of large scale SaaS platforms
• Experience with hosting operations and leading cloud migrations with AWS, Azure, and GCP
• Manage vendor relationships and negotiate contracts bringing the best solutions to Tebra while optimizing expense costs
• Strong executive communication skills with the ability to clearly communicate technical details and strategy to non-technical leadership
• Demonstrated success leading modernization and transformation initiatives across data and infrastructure environments
• Strong knowledge of cybersecurity methodologies and practices to stay ahead of growing security threats
• Demonstrated success in leading large, diverse global teams
• Effective people leader who attracts and retains strong talent
• Expert knowledge of technology environments, including networks, operating systems, databases, application and web servers
• Technical experience with systems networking, databases, infrastructure, and user support
• Experience defining standardized operating procedures and services across various operational disciplines
• Experience in strategic technology planning, execution, and policy development
• Experience with business processes, management, and budgeting
• Strong understanding of project management principles
• Proven experience in planning, organization, and development
• Demonstrated ability to apply technology solutions to business problems
• Experience with acquisition due diligence and integrations