Job Description
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What you'll be working on:
- Technical Support Engineers are responsible for monitoring and initial diagnosis of problems in the infrastructure.
- They respond to alerts and work on them independently or with the duty DevOps for the responsible team. At other times, they are engaged in creating new and improving existing monitoring rules, performing basic DevOps tasks, and documenting all of this.
- The team has on-duty shifts (1 week per month).
Requirements:
- 1+ years of experience as a Technical Support Engineer.
- Knowledge of Linux, AWS, Docker, CI/CD, monitoring, and version control systems.
- Willingness to acquire new knowledge and learn Linux, AWS, Docker, Terraform, k8s, CI/CD, Prometheus, and Grafana.
- Readiness to work with on-duty shifts.
- B2+ English proficiency.
- Fluent in the Ukrainian language.
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airSlate
View Company ProfileairSlate (operating at airslate.com) is a document automation platform engineered for seamless customization, collaboration, and scaling. Founded in 2006 by Borya Shakhnovich and Vadim, airSlate is headquartered in Brookline, Massachusetts, and empowers businesses to work smarter by transforming document-heavy processes into automated, compliant workflows. Under the hood, airSlate's platform leverages automation technology to streamline business processes, allowing customers to achieve immediate results and improve productivity. Backed by $232.5M in funding across 5 rounds.
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