Technical Program Manager

You will support an engineering systems organization responsible for keeping development workflows, builds, testing, and engineering systems running smoothly. You will coordinate day-to-day execution across engineering, product, and QA partners, facilitate Agile ceremonies, manage sprint planning and backlog health, track team velocity and capacity, and maintain visibility into milestones, dependencies, risks, and blockers.

Responsibilities

Agile Program & Sprint Management

• Facilitate sprint ceremonies including stand-ups, sprint planning, triage, office hours, and retrospectives.
• Manage sprint planning, team velocity, capacity, milestones, and delivery commitments.
• Create and maintain sprint and milestone dashboards, calendars, trackers, and transition checklists.
• Monitor backlog health and partner with leads and product managers to remove stale or outdated work.
• Track work-item assignments and feature delivery schedules.
• Identify, track, and escalate risks, dependencies, blockers, and delivery concerns.

Work Management & Documentation

• Create user story stubs, tasks, and bugs in partnership with engineering leads and product managers.
• Maintain accurate work-management documentation and pipeline information.
• Update work items with decisions, owners, status, next steps, and follow-up actions.
• Maintain action logs, reminders, workflows, and other execution-tracking mechanisms.
• Ensure blocked or at-risk work receives appropriate follow-up.

Meetings & Stakeholder Coordination

• Prepare meeting invitations, agendas, pre-reads, and status questions.
• Run meetings either synchronously or asynchronously and ensure clear follow-through.
• Represent features and workstreams in release forums with engineering and product stakeholders.
• Bridge communication across technical teams, creative partners, product stakeholders, and leadership.
• Coordinate partner commitments and cross-team dependencies.

Release & QA Coordination

• Support release readiness activities and track critical-path work.
• Review release queries, clear stale work, update relevant fields, and confirm next actions.
• Consolidate changelog feedback and track outstanding items through completion.
• Partner with QA on validation plans, test plans, reproductions, regression tracking, and release dependencies.
• Track readiness signals, unresolved bugs, validation dependencies, and release risks.
• Escalate decisions and issues when cross-team resolution is required.

Basic Qualifications

• A Bachelor’s degree and 2+ years of experience in engineering, product management, technical program management, data analysis, product development, or production.
• Hands-on experience with work-management and collaboration tools such as Azure DevOps, Jira, or Confluence.
• Working knowledge of Agile or Scrum methodologies, including sprint planning, team velocity, capacity, and milestone delivery.
• Experience coordinating projects, workstreams, or deliverables across multiple stakeholders.
• Ability to communicate effectively across technical and non-technical groups.
• Ability to bridge communication between creative professionals, programmers, product stakeholders, and executive-level stakeholders.
• Ability to operate effectively in a changing and evolving environment.
• Ability to adapt priorities and execution plans quickly while maintaining a positive and productive approach.

Preferred Qualifications

• A Bachelor’s degree and 4+ years of experience in engineering, product management, technical program management, data analysis, or product development, or equivalent experience.
• Producer or Technical Program Manager experience within a gaming studio.
• 4+ years of experience managing cross-functional and/or cross-team projects.
• Experience coordinating complex technical initiatives involving engineering, QA, product, and other partner teams.
• Demonstrated ability to motivate cross-functional teams and help resolve conflicts under tight deadlines.
• Strong experience with Agile execution, sprint ceremonies, backlog management, and release coordination.
• Experience working in an environment where delivery predictability, milestone attainment, and dependency management are important.