Technical Operations Manager
Job Description
Key Skills Required
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Core Responsibilities
As a Technical Operations Manager, you’ll ensure optimal performance for a distributed portfolio of 250-350 MW solar PV and energy storage assets while serving as the primary technical point of contact for assigned clients.
Key Responsibilities
Technical Expertise and Client Engagement (60%)
- Serve as the primary technical point of contact for assigned clients in a portfolio of about 250-350 MW distributed solar assets
- Review service visit reports before they are presented to clients and participate in weekly client check-in calls to provide on-the-spot technical expertise
- Cultivate strong relationships with clients, field service partners, internal team members, and other asset stakeholders
Operational Support and Field Coordination (20%)
- Investigate issues using site monitoring platforms and initiate activities to improve asset performance
- Create, manage, and oversee tickets for planned and unplanned service activities
- Coordinate and manage service activities with field service partners
- Support onsite service technicians during service work and check-out calls
- Collaborate with external engineering firms for retrofits, repowering, and redesigns
Battery Storage and Continuous Improvement (20%)
- Own the technical aspect of Omnidian’s Commercial BESS (Battery Energy Storage System) program, including sales support, pricing proposals, scope development, contract review, and operational implementation
- Contribute to the development and updates of Omnidian’s Standard Operating Procedures (SOPs) and QA/QC program
- Participate in initiatives supporting sales and product development
Qualifications
Who You Are
- Thrives at managing multiple priorities and making independent decisions
- Exercises sound judgment and escalates issues appropriately
- Highly organized, process-driven, and detail-oriented
- Embraces learning new skills and adapting to evolving business needs
- Excels in high-pressure situations and can de-escalate tensions effectively
- Communicates clearly and professionally in both written and verbal forms
Experience You'll Need
- 3+ years of hands-on experience as a solar technician, installer, OEM field service engineer, or similar role, with at least 2 years in Commercial Solar
- Hands-on experience with 1000V+ DC systems, 3-phase AC interconnections, and advanced system diagnostics for projects exceeding 500kW
- 4+ years of professional experience in the solar energy industry, or equivalent scope in account management, asset management, operations and maintenance, or field service coordination
- Familiarity with energy storage technologies
- Experience with solar monitoring DAS platforms and interpreting system design drawings
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), G Suite (Gmail, Calendar, Drive, Sheets), and CRM systems (Salesforce, Zendesk)
Experience That’s a Plus
- Deep technical knowledge of commercial battery energy storage systems
- NABCEP certification(s)
- Experience in Salesforce
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Omnidian
View Company ProfileOmnidian (operating under omnidian.com, legally Omnidian, Inc.) is the premier, enterprise-grade solar performance assurance platform, ClimateTech asset management pioneer, and renewable energy orchestration powerhouse engineered to act as the definitive, high-velocity performance tracking, real-time diagnostics, and financial risk mitigation layer for residential homeowners, commercial solar developers, and utility-scale clean energy investors. Founded in 2016 by solar and capital operations industry veterans Mark Liffmann, David Kenny, and Ray Szylko, the company completely eliminates the severe systemic friction of modern clean energy investments—where asset owners lose millions to unaddressed equipment degradation, chaotic field maintenance loops, and unpredictable power output deficits—by deploying its proprietary predictive performance matrix. Moving far beyond traditional, passive hardware warranties or localized operations and maintenance (O&M) companies, Omnidian natively unifies 24/7 intelligent data streaming, automated fault diagnostics, a nationwide network of pre-qualified field technicians, and its revolutionary cash-back energy production guarantee into a single high-availability cloud workspace. Responsible for the oversight of over 2 Gigawatts of active clean energy generation, the platform secures double-digit performance index gains and slashes corrective maintenance costs up to 60% for major commercial distributed portfolios. Highlighting its category-defining market traction and rapid scaling velocity, the enterprise secured a monumental $87 million Series C funding round in April 2025 led by global multi-stage investment powerhouse B Capital, with strategic participation from major climate and corporate backers including Activate Capital, Liberty Mutual Investments, National Grid Partners, and the Citi Impact Fund, bringing its total raised institutional capital to over $250 million. Under the hood, its technology core utilizes advanced machine-learning-driven predictive analytics to detect faults like snow and soil blockage, automated dispatching nodes that route local technicians to low-density areas with minimal latency, and secure, financial-grade ledger engines designed to track actual versus projected energy output with absolute mathematical precision. What sets Omnidian apart is its uncompromising dedication to replacing fragmented, high-overhead solar maintenance with absolute operational predictability, guaranteed investment yields, and hands-free ownership; by bridging the gap between performance-intensive relational telemetry APIs and the real-world operational health of distributed clean energy infrastructure, the corporation remains a definitive cornerstone of modern algorithmic Greentech and global energy asset transformation.
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