Technical Implementation Engineer - Commercial Cyber Operations

The role of Technical Implementation Engineer within Commercial Cyber Operations involves hands-on systems work across varied customer environments. This engineer will implement, test, and document required technical controls, supporting NIST SP 800-171 interpretation and assessment readiness, with guidance from senior engineers.

Responsibilities:

Note: Responsibilities may evolve based on organizational needs. Adaptability is key.

• Configure and secure Microsoft 365, Entra ID, Active Directory, Google Workspace, and Google Cloud Identity, along with related business systems.
• Deploy and manage endpoint-security controls across platforms like Jamf and Microsoft Intune for mobile device and unified endpoint management.
• Implement identity, multifactor authentication, permissions, endpoint security, logging, vulnerability management, patching, backup, and recovery controls.
• Support Windows, macOS, iOS, Android, networks, firewalls, VPNs, DNS, and secure remote access.
• Troubleshoot technical issues collaboratively with customer IT teams, service providers, vendors, and Defense Unicorns engineers.
• Test completed changes and produce accurate configuration records, diagrams, evidence, and runbooks.
• Deliver assigned implementation work on schedule and proactively communicate risks or blockers.
• Automate repeatable tasks by developing checklists, scripts, and workflows.

Minimum Experience and Qualifications:

• Experience administering, securing, and troubleshooting business IT environments.
• Hands-on experience with Microsoft 365, Entra ID, Active Directory, and Google Workspace.
• Experience with mobile device management or unified endpoint management across multiple platforms, including Jamf and Microsoft Intune.
• Support for Windows and macOS endpoints; iOS and Android experience is strongly preferred.
• Familiarity with networking, firewalls, identity, logging, endpoint protection, vulnerability management, patching, and backups.
• Ability to troubleshoot methodically, document work accurately, and communicate clearly with customers and internal teams.
• Proven ability to deliver results in a remote, asynchronous environment.
• US citizenship with CUI access required.

Preferred Experience and Qualifications:

• Experience with GCC High, Azure, Google Cloud Identity, Apple Business Manager, Android Enterprise, Microsoft Defender, or Microsoft Purview.
• Defense contractor or government experience, particularly with NIST SP 800-171 or NIST SP 800-53 controls.
• Cybersecurity Maturity Model Certification (CMMC) 2.0 experience.
• Experience with PowerShell, shell scripting, security monitoring, or workflow automation.
• Relevant Microsoft, Google, Apple, cloud, networking, or security certifications.