Talent Acquisition Specialist

About Us

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients. Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management.

Your Responsibilities

End-to-End Recruitment

• Manage full-cycle recruitment for assigned roles: drafting and posting job ads, active sourcing, screening applications, conducting initial phone/video interviews, and providing timely feedback and offers to candidates.
• Manage the transition from candidate to employee and ensure a smooth, well-structured onboarding experience.
• Focus particularly on hiring for Sales, Customer Support positions. If required, also for other departments (Tech, Marketing, Customer Success, HR, Admin).

Project & Process Management

• Act as the subject-matter expert for all talent acquisition topics within the HR team.
• Contribute to strategic and process-related recruiting projects (e.g., improving funnel conversion, time-to-hire, interview structure).
• Develop and improve HR processes and guidelines to enhance the overall candidate experience.

Stakeholder Management

• Serve as a trusted partner to hiring managers and Team Leads, advising them on talent market, profiles, and selection decisions.
• Work with stakeholders to define hiring needs and create clear hiring plans.
• Ensure a consistent, positive recruiting experience for internal and external stakeholders.

Collaboration & Teamwork

• Work as part of our HR/Admin team (currently 3 HR and 4 Admin team members), reporting directly to the Head of HR & Admin.
• Collaborate closely, share best practices, and support team members with your expertise and experience.

Requirements

• Ideally 1-3 years of experience in recruiting in an agency, startup, and/or scale-up environment.
• Proven experience hiring for volume roles, ideally in Sales and Customer Support.
• Demonstrated track record in active sourcing, evaluating and hiring talent, including running structured phone/video screenings.
• Experience partnering with hiring managers/Team Leads, including assessing talent needs and defining hiring plans.
• Experience creating recruiting reports and working with HR/ATS software (e.g., Workable or similar tools).
• Excellent verbal and written communication skills in Italian and fluency in English.