Talent Acquisition Operations and Analytics Specialist

Join our dynamic Talent Acquisition (TA) team as a Talent Acquisition Operations and Analytics Specialist. This critical role manages the TA technology stack, ensures data integrity, and uses recruiting metrics to provide strategic recommendations, driving efficiency and optimizing our global talent acquisition processes. You will champion cutting-edge technology and AI to revolutionize recruiting, directly impacting the efficiency and effectiveness of our global strategy through analytical insights.

Key Responsibilities

1. Operations & Systems Management

• System Administration: Serve as the primary administrator and subject matter expert for core TA systems, including the Applicant Tracking System (ATS) (e.g., Greenhouse, Workday, Lever), Candidate Relationship Management (CRM) tools, and other integrated technologies.
• Process Optimization: Continuously evaluate current TA processes and system configurations to identify bottlenecks and implement improvements that enhance recruiter, candidate, and hiring manager experience.
• Data Integrity: Establish and enforce standards and governance for data input across all TA systems to ensure accuracy, consistency, and reliability of reporting.
• Vendor Management: Manage relationships with key TA system vendors, ensuring service level agreements (SLAs) are met and maximizing the value of our technology investments.

2. Technology & Innovation

• Technology Rollout & Implementation: Lead the evaluation, selection, implementation, and rigorous testing of new recruiting tools and technologies, ensuring seamless integration with existing TA systems.
• Future-Proofing TA: Stay current on emerging technology trends, specifically the application of Artificial Intelligence (AI) and Machine Learning (ML) in recruiting (e.g., automated screening, sourcing bots, interview scheduling). Develop proposals and business cases for adopting high-impact AI tools.
• Change Management: Design and execute comprehensive change management, training, and documentation plans for the successful adoption of all new systems and feature updates across the TA team and stakeholders.

3. Analytics & Strategy

• Metrics and Reporting: Develop, maintain, and automate key performance indicator (KPI) dashboards and operational reports across the entire recruiting funnel (e.g., time-to-hire, source-of-hire, conversion rates, candidate experience scores, diversity metrics).
• Data Analysis: Conduct deep-dive analyses on recruiting performance data to identify trends, root causes of inefficiencies, and areas for strategic intervention.
• Strategic Recommendations: Translate complex data findings into clear, concise, and actionable strategic recommendations for TA leadership and recruiting teams to improve quality of hire, speed, and cost-effectiveness.
• Forecasting: Assist in workforce planning and forecasting by providing data-driven insights on anticipated hiring needs and capacity.

Qualifications

Required

• Experience: 5+ years of experience in a Talent Acquisition, HR Operations, or People Analytics role, with a focus on supporting a recruiting function.
• Technical Proficiency: Proven expertise as an administrator or super-user of a major Applicant Tracking System (ATS).
• Analytical Skills: Strong analytical and quantitative skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Reporting Tools: Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI, advanced Excel/Google Sheets).
• Communication: Excellent written and verbal communication skills, with the ability to present complex data insights clearly to both technical and non-technical audiences.

Preferred

• Experience leading the implementation or significant rollout of an ATS or other core TA technology.
• Demonstrated interest or experience with AI/ML applications in the Human Resources or Talent Acquisition space.
• Project management certification or proven ability to manage complex, cross-functional projects.