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Mercier Consultancy Group
Customer Service 19h ago

Swedish Speaking PayPal Customer Expert

Mercier Consultancy Group
DenmarkDenmark
FinlandFinland
GermanyGermany
GreeceGreece
NorwayNorway
SpainSpain
Full-time
Not Disclosed
Mid-Level

Job Description

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Chat SupportSwedish LanguageFinTechRemote Work

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About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.

Job Overview

We are currently seeking dedicated professionals for the Swedish Speaking PayPal Customer Expert position in Greece. This is a unique opportunity to join the dynamic FinTech industry, providing high-level support and security-focused solutions to a global user base while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

  • Deliver premium customer service for PayPal users, ensuring satisfaction within the fast-paced FinTech sector.
  • Assist customers with account security, transaction verification, and digital wallet management.
  • Maintain high standards of data protection and privacy compliance in alignment with international financial regulations.
  • Resolve complex queries through multiple communication channels, including chat, email, and phone.
  • Stay updated on the latest FinTech innovations to provide accurate guidance to the Swedish-speaking market.
  • Collaborate with internal technical teams to escalate and resolve complex payment-related investigations.
  • Contribute to the success of one of the most reputable Swedish-speaking jobs in Greece by meeting quality and productivity KPIs.

Requirements

  • Native or fluent Swedish (spoken and written).
  • Valid EU passport (mandatory).
  • Strong proficiency in English to navigate the international FinTech work environment.
  • Customer-oriented mindset with a keen interest in finance and modern digital payment technologies.
  • Excellent communication skills and the ability to simplify complex financial concepts for the user.
  • Ability to thrive in a remote setting while maintaining high performance for this Swedish Speaking PayPal Customer Expert position in Greece.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus.
  • Fully Paid Training on FinTech systems and internal processes.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) for those moving for jobs in Greece.
  • And Much More...

Life in Greece

Life in Greece offers an unparalleled quality of life, where ancient history meets a modern, vibrant social culture. By securing one of these Swedish-speaking jobs in Greece, you will enjoy a Mediterranean climate with year-round sunshine, stunning coastal landscapes, and a relaxed pace of life that creates the perfect balance for any professional.

Beyond the career growth, relocating to Greece allows you to immerse yourself in world-renowned cuisine and a welcoming community. Our relocation support ensures your move to Greece is seamless, allowing you to settle in quickly and focus on your success in the FinTech industry.

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Mercier Consultancy Group

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Mercier Consultancy Group is a specialized boutique management consulting and strategic advisory firm dedicated to helping scaling businesses, enterprises, and executive leadership teams navigate complex growth challenges. Under the hood, the firm provides a highly customized suite of services spanning organizational development, operational process optimization, financial strategy, and digital transformation consulting. Instead of applying cookie-cutter frameworks, their expert consultants embed themselves within the client's operational architecture to identify hidden bottlenecks and architect scalable, data-driven solutions. Their primary target audience includes mid-market companies, high-growth startups, and established enterprises that require senior-level strategic guidance without the massive overhead of traditional big-four consulting firms. What sets Mercier Consultancy Group apart in the crowded advisory space is its deeply personalized, high-touch approach, ensuring that every strategic roadmap they design is fiercely aligned with the client's long-term operational resilience and core business objectives.

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