Supply Chain Analyst, Labor Planning

The Supply Chain Analyst, Labor Planning will support and enhance labor and capacity planning functions at ShipBob. With a growing global network of fulfillment centers, you will play a critical role in analyzing labor requirements, building planning tools, and ensuring operational efficiency across sites. You will work closely with operations stakeholders and cross-functional teams to optimize labor allocation and meet merchant SLAs. This role will report to the Supply Chain Operations, Labor Planning Manager.

What you’ll do:

• Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.
• Maintain and update staff planning models for all facilities.
• Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI. Familiarity with Python preferred.
• Run analytical simulations and reconcile data across multiple systems to validate labor models.
• Collaborate with operations stakeholders, process managers, and implementation teams to align labor plans with merchant needs.
• Support peak season planning and strategic expansion initiatives.
• Develop centralized reporting solutions for accurate data publication and informed planning.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• A Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, or a related field.
• 3+ years of experience in labor or capacity planning within warehousing or fulfillment environments.
• Strong analytical skills with proficiency in Excel and experience with SQL; familiarity with PowerBI and Python preferred.
• Ability to translate complex data into actionable insights and communicate effectively with stakeholders.
• Detail-oriented with a proactive approach to problem-solving and continuous improvement.