Strategic Account Manager

Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we’ve built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don’t just aim for incremental improvements; we build products that are 10x better than anything that exists today.

Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life’s most critical medical moments.

If you’re driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.

The Strategic Account Manager is responsible for driving regional growth and expanding adoption of BillionToOne’s UNITY™ prenatal screening platform across an assigned Region. Reporting to the Regional Sales Manager, this role focuses on developing and growing strategic customer relationships within assigned health systems, integrated delivery networks (IDNs), large physician groups, and key provider accounts.

The Strategic Account Manager partners closely with internal sales, clinical, medical affairs, customer success, and market access teams to identify growth opportunities, execute account plans, and support successful implementation and ongoing utilization of UNITY™. This is a remote field-based position with approximately 50% travel throughout the assigned region.

Responsibilities

• Develop and execute regional account plans to increase adoption and utilization of UNITY™ across assigned regional health systems.
• Build and maintain strong, impactful relationships with physicians, practice administrators, health system stakeholders, and other key decision-makers within the assigned health systems to secure UNITY™ utilization.
• Identify opportunities to expand existing customer relationships and secure new business within assigned regional accounts.
• Partner with Regional Sales Managers, Prenatal Account Executives, and cross-functional teams to support customer onboarding, and successful implementation across enablers such as EMR and phlebotomy.
• Conduct business reviews and maintain regular communication with customers to ensure satisfaction and identify opportunities for growth.
• Analyze account performance and territory data to prioritize opportunities and maximize regional sales results.
• Maintain an in-depth understanding of BillionToOne’s products, competitive landscape, and market dynamics.
• Accurately maintain customer information, sales activities, and pipeline within CRM tools.
• Represent BillionToOne professionally at customer meetings, regional conferences, and industry events.
• Collaborate effectively with internal teams to resolve customer issues and deliver an outstanding customer experience.

Requirements

• Bachelor’s degree required.
• Minimum of 5 years of successful sales or account management experience within diagnostics, genomics, molecular diagnostics, or women’s health.
• Experience calling on hospitals, health systems, IDNs, or large physician practices within the assigned region preferred.
• Demonstrated track record of consistently achieving or exceeding sales goals.
• Strong problem-solving, relationship-building, communication, presentation, and consultative selling skills.
• Outstanding collaboration skills.
• Ability to analyze territory performance and prioritize opportunities to drive growth.
• Working knowledge of the diagnostic reimbursement and healthcare delivery environment is preferred.
• Excellent organizational, time management, and follow-up skills.
• Self-motivated, collaborative, and comfortable working in a fast-paced, high-growth environment.
• Willingness to travel approximately 50% throughout the assigned region.

Nice-to-Haves

• Experience working in a high-growth startup environment.
• Experience in prenatal diagnostics, molecular diagnostics, women’s health, or genomics.
• Clinical laboratory experience or familiarity with laboratory operations.
• Experience managing complex healthcare accounts and cross-functional customer relationships.

Benefits And Perks

• Working alongside brilliant, kind, passionate, and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients.
• Open, transparent culture that includes weekly Town Hall meetings.
• The ability to indirectly or directly change the lives of hundreds of thousands of patients.
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%.
• Extremely generous Family Bonding Leave for eligible employees (16 weeks, paid at 100%).
• Supplemental fertility benefits coverage.
• Retirement savings program including a 4% Company match.
• Increase paid time off with increased tenure.
• Latest and greatest hardware (laptop, lab equipment, facilities).

At BillionToOne, we offer a combination of a base pay + uncapped commissions, generous equity options, and industry-leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).